MR D Food, a 100% subsidiary of takealot.com, is looking for a talented, motivated and results-oriented Restaurant Support Associate to join our team in Durban.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Head of Sales & Account Managers for Mr D Food.

Your Responsibilities will include:

  • Assist with all device-related queries from restaurant partners
  • Effectively troubleshoot device issues
  • Manage device collections, repairs and replacements 
  • Provide guidance to restaurant partners with regards to device care
  • Assist with Inventory Management
  • Ensure device issues are resolved in a timely manner
  • Assist with delivering marketing material to various restaurants when required  
  • Train restaurant staff on device use

Attributes required:

  • Good communication skills 
  • Knowledge in MS Office suite 
  • Hands-on and technically minded.
  • Strong attention to detail
  • Ability to troubleshoot and find solutions
  • Able to work with limited supervision
  • Ability to work and keep up in a fast-paced environment
  • Must have own transport

 Qualifications:

  • Matric 
  • Relevant tertiary qualification would be advantageous
  • Experience in device management and/or ecommerce
  • Competence in MS Office Suite 

The Environment:

  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurialthrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com
  • thinks like an owner of the business
  • is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

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