We’re tails.com – a mission-driven company that puts health and wellness of dogs first. We believe every pet is different and so we create a unique recipe for every dog that caters for their individual needs. We do that by asking owners a few simple questions, creating the perfect tails.com recipe and feeding plan for their dog  – then delivering straight to their door.


Now delivering over 6 million custom-designed meals every month across the UK and France, we’re looking for a Shift Leader. Join, and you’ll be right at the heart of a business that’s changing the world of pet food for good.


Join our mission

You will be an experienced Production Leader or Shift Manager showing your abilities to plan resources with accuracy. Reporting to the Production Manager you will be working closely with the Shift Leaders to deliver the daily schedules and the department plans. 

You’ll Identify cost saving and improvement opportunities, working with your manager and your peers to develop concepts into viable change projects. 

Good communication is essential. You’ll ensure that all change is planned, well communicated and your team is fully engaged.

What’s measured can be controlled and you’ll create relevant reports to help with the management of our KPI’s and help us achieve our ambitious objectives.


About you

We are looking for a dynamic candidate with the competencies below:

  • Able to develop & lead his team to allow them to achieve the objectives (H&S, Performance,...)
  • Excellent people management skills
  • Good analytical and organised approach to work
  • Knowledge in Health & Safety, Food Quality
  • Able to go the extra mile & Flexibility (work during the weekend)

What’s in it for you?

Work in an office full of dogs, with a team full of ideas. Plus these awesome benefits:

Reward - We offer a competitive salary and generous share award package

Learn – You’ll be challenged and given the development opportunities that you’ll only find in a high-growth business. We’ll also support you with more structured training.

Work – flexible core hours means that you can start anytime between 7-10am and finish 4-7pm (9 hours in total)

Time-out – 25 days’ paid holiday which will increase to 26 on your 2nd year anniversary and 27 on your 3rd year anniversary, plus an optional 5 days unpaid leave each year

Family - Extended paid maternity, paternity and adoption leave. Interest-free loan to help you with your rental flat deposit

Eat – Free breakfast and loads of healthy snacks every day, we have a special breakfast on Fridays!

Social – Regular team and social events, paid by tails.com

Health– Discounted gym membership and health, dental & optical insurance

Pension - Pension scheme and the option to salary sacrifice additional contributions

Travel – Interest-free season ticket loan and bike to work scheme


Have a dog? They’ll get some benefits too:

Free products – all of our tails.com products for free (for your dog). Or 50% off for one family member or friend

Dog-friendly office - there are plenty of pups to pat and daily lunchtime walks

Training – with a dog behaviourist, to help you and your dog thrive in the office

Time to bond – we offer a pooch plan which means you get extra flexibility in the first weeks of owning a dog, or if your dog is unwell

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