We’re tails.com – a mission-driven company that puts the health and wellness of dogs first. We believe every pet is different and so we make tailor-made nutrition catering for the individual needs of each dog. We do that by asking owners a few simple questions, creating the perfect tails.com recipe and feeding plan for their dog – now delivering over 4 million custom-designed meals every month across the UK, straight to each customer’s door.

We’ve recently received investment from Nestlé Purina PetCare who share our vision and are excited to provide insights and investment to help drive our mission as we grow in the UK and internationally.


The Role

Working closely with Engineers to support the maintenance and projects of a fast-paced food manufacturing facility. You will be working with the maintenance team on planned and reactive maintenance activities to automation machinery, production equipment and facilities.

Reporting to the Project Engineer, you will input, perform and drive projects that improve the safety, capability and efficiency of the operation.  Working in a safe and visible manner and keeping the engineering department in good order.

You will be required to take ownership of some projects and provide solution to problems with the help of the Project Engineer, ensuring that all work is to a high standard set by Tails.com.


  • Carry out general maintenance, good housekeeping practices to ensure that the life expectancy of all installed equipment at Tails.com is maximised.

  • Respond to daily maintenance and repair requests while working in a communicative manner with all stakeholders.

  • Documenting maintenance reports after completion of tasks.

  • Construct, install and commission new production equipment.

  • Involvement in facility construction projects, building, electrical and plumbing works.

  • Ensure all maintenance consumables are available and arrange replenishment to ensure agreed stock levels are maintained.

  • Participate in Health & Safety Codes of safe working  to ensure total compliance with Health & Safety. Report any omissions or risks that might compromise a safe working environment.

  • Supervision of contractors on site and ensuring that correct site procedures are followed e.g. Permit to Work, Health & Safety induction and Non-disclosures.


  • Competitive basic salary to suit your experience
  • Generous employee share award
  • 23 days’ holiday per year (increasing by 1 day annually up to 27 days)
  • A fantastic entrepreneurial work environment, free breakfasts and great coffee
  • Discounted tails.com dog food for you or a family member or friend
  • Regular after-work activities and team events
  • A dog-friendly office

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