We’re tails.com – experts in keeping dogs happy and healthy. We believe every pet is different and so we make tailor-made nutrition catering for the individual needs of each dog. We do that by asking owners a few simple questions, creating the perfect tails.com recipe and feeding plan for their dog – then delivering straight to their door. Now delivering over 4 million custom-designed meals every month across the UK.

We launched to the public in July 2014. We’re proud members of the TechCity Future Fifty, a prestigious network of the UK's fastest growing tech companies, and last year we were ranked #4 in the Startups 100 index of exciting UK startups to watch. We also scooped a whole bunch of awards at the 2016 and 2017 Startups Awards.

We’re looking for a brilliant Office Manager to join us and help us create a great employee experience in our Factory and Office near Heathrow. In our office, you’ll support a growing team that is currently about 30 people. Our high-tech factory is run by almost 100 production staff.

The primary focus for this role is to support our Factory office but together with Nicky, our Office Manager at our Head office in Richmond, you’ll ensure we have a united approach to the tails.com environment across both sites.


Some of the key responsibilities you'll hold are:

  • Manage our current Factory Office, canteen, and meeting spaces and make it all run like clockwork.  Make sure it’s neat, tidy and fully stocked.

  • Looking forward to the growing businesses needs, work to plan and implement facilities and kit to support tails.com growing operations.

  • Plan and organise events like Christmas and Summer party for both the office staff as well as the Production staff.

  • Drive improvements to the communal spaces and its services.

  • Support the Supply Operations team by ordering supplies and equipment as needed.

  • Working tirelessly to unite the Tails.com factory and head office by linking office processes, decor, and events.

  • Managing the payroll for our growing factory team.


A bit about you...

You'll be a real people person, bursting with energy from day one. Working with a team will come naturally to you, so living the tails.com values will suit you well. This is a role where no task will be too big or too small for you. From planning a party for 130 people to tidying up in the kitchen, you'll be able to roll up your sleeves and get things done. With a background in running an office, you'll have a real drive to produce results with a smile. Being a pro with Admin, and keeping payroll, and other critical documentation in order is fundamental to your success. On top of all this, you'll share the same ambition and entrepreneurial spark that makes tails.com a brilliant place to work. An eye for detail and a determination to build a great environment is key!


What's in it for you...

Development opportunities within a high growth business

Competitive salary

23 days of holiday (+1 for each year of employment up until 27 days in total)

Share award

Pension scheme

Breakfast & great coffee

Dog-friendly office - that's right you can bring your dog into work with you!

Free dog food for your dog or 50% for your family or friends

Flexible working hours (start 7-10am, finish 4-7pm, 9 hours in total)

Bike to work scheme & Childcare vouchers

Social activities

Free breakfast daily, coffee, tea

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