About TabSquare:
TabSquare is bringing together the power of digital technology, fintech and artificial intelligence to completely transform the way customers dine at a restaurant. With a completely personalized dining, super seamless and convenient experience for the customers while significantly improving the operational efficiency and profitability for the restaurant owner, TabSquare has completely changed the way customers and restaurants interact with each other when dining out at restaurants. Serving over 50 million diners a year, TabSquare is a Market Leader in the in-restaurant technology space, with operations in Singapore, Malaysia, Philippines, Indonesia, Australia, and New Zealand.
TabSquare portfolio of customers boasts of some of the top Restaurant brands in the region including Pizza Hut, Burger King, KFC, Jollibee, Coffee Club, Coffee Bean & Tea Leaf, Sushi Tei, Paradise Food Group, Old Town White Coffee, Richeese Factory and many more reputable brands.
Exactly the way Foodpanda, Grab, Swiggy or Gofood revolutionized the online delivery business for restaurants, TabSquare is bringing the same technology revolution in the offline dine-in restaurant business, Dine-in business not only is at least 10x larger than the online delivery business but with Covid lockdowns and restrictions ending, will be the next hot space in the restaurant tech industry! Come join us for the ride!
About the role:
We are looking for an energetic, determined Senior Business Development Manager who not only understands what it takes to drive great relationships but wants to have a significant impact on our company and our clients! The Senior Business Development Manager is responsible for acquiring new clients within the Indonesian market and will report to the Indonesian Country Manager.
Responsibilities:
- Develop plans to acquire new business through direct sales techniques [Cold calling and business-to-business marketing visits]
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Effectively communicate the value proposition, company vision, product, and service capabilities to target clients.
- Manage end-to-end client relationships, including pitching, negotiation, contracting, billing/ invoicing, and payment collection and result tracking
- Identify key people in the industry that influence client buying decisions (consultants
- and technology partners) and work with them to generate leads and opportunities.
- Generate sales forecast and develop sales strategies & plans
- Attend trade shows and product launches, as required.
- Periodically update sales activities in TabSquare’s CRM database.
Requirements:
- Minimum 10 -15 years of experience in Business Development & new client acquisition. Huge preference for candidates with similar kinds of experience from the F&B tech industry.
- Have a strong network in the F&B industry would be a plus
- Experience in selling IT software solutions is desirable but not essential.
- Self-directed / self-starter – able to take the initiative to establish new contacts and leads and seek support needed
- Excellent negotiation and presentation skills to clients, decision maker or C level
- Resilience and a “Can Do” attitude
- Proven track record of driving sales and achieving goals
- Critical thinking and problem-solving ability: synthesize findings from analysis and draw conclusions
- Demonstrated knowledge of key financial metrics, including substantial financial/budget management skills
- Strong project management skills, solid analytical skills, and attention to detail
- Results driven with an emphasis on keeping customer and business commitments
- Strategic thinker with the ability to multi-task, problem-solve, and prioritize in a fast-paced working environment
- Decision-making and result driven
- Effective communication and influencing skills, ability to collaborate across diverse functions
- Interest and willingness to travel
- Good knowledge of MS Office with advanced skills in Excel & Powerpoint
- Strong verbal & written communication skills in English
- High team spirit and commitment, systematic and target-oriented working style
- Must possess a high level of integrity and a positive working attitude
- Accountable – follow through or follow up on all commitments
What we Offer:
- A culture that promotes empowerment, autonomy, and new ideas, enabling employees to deliver the best work of their careers.
- Growing company in a sunrise sector of F&B tech with amazing AI powered products.
- Opportunity to strengthen regional experience working across multiple markets in the region and internationally.
- Great base of well-known F&B Brands.
