Sysdig is the secure DevOps company, and we’re at the forefront of the container, Kubernetes, and cloud revolution. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to confidently run cloud-native applications. Our consistent contributions to open source software projects reflect our commitment to the open cloud movement.
We value diversity and open dialog to spur ideas, working closely together to achieve our ambitious goals. And we're a great place to work too -- we were awarded the2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal and Inc. We are looking for team members who share our commitment to customers and are willing to dig deeper, understand problems and deliver innovative solutions. Does this sound like the right place for you?
What you will do
Manage helpdesk ticket queue and support company employees
Manage employee onboarding and offboarding
Implement new tools and practices around IT security, device management, etc.
Participate in vendor and service provider assessment process, implement test strategies for new hardware and software
What you will bring with you
Experience with JAMF or other macOS device management platform
Experience managing Okta or other IdP and SSO platforms
Comfortable with troubleshooting and supporting macOS and Windows endpoints
Experience with Atlassian Jira and its Service Management ticketing system
Working knowledge of Google Workspace (G Suite)
What we look for
Confidence in taking initiative and working independently
Comfortable working in a constantly changing and developing environment
A drive to improve things and leave them better than you found them
Why work at Sysdig?
We’re a well-funded startup that already has a large enterprise customer base
We have a pragmatic, approachable culture, from the CEO down
We have an organizational focus on delivering value to customers