We are looking for a Senior QA Engineer who can help us create the most positive customer product experience.  We are looking for a player/leader who can write automated tests and who can own the framework(s) to manage and support these tests.

Responsibilities and Duties:

  • Involved in product requirements & design meetings and is required to understand the product feature-set well.
  • Will meet with the development team during the design phases and deliver a detailed test plan for the features, well ahead of the release.
  • Write extensive test cases to the existing product flow and reduce test deficits.
  • Can test complex product capabilities and can document them effectively for future references.
  • Build and manage automation framework with detailed test coverage that will help increase time to stability for releases. 
  • Run regression tests and release smoke tests periodically and always maintain the product quality. 
  • Develop a plan for daily testing of key product work paths and flows 
  • Work with customer support to understand customer escalations and come up with test scenarios that will avoid the recurrence of the same issue.
  • Work with the UX/Product Management team to continuously improve the product.

Qualifications:

  • BS/MS degree or equivalent with 5+ years of overall QA engineering experience.
  • Must have experience with CI/CD software like Jenkins, Gitlab, or Github.
  • Must have test experience with cloud-based SaaS software.
  • Programming experience in Java, Python, C#, or other programming languages.
  • Have test automation experiences like Selenium, Cypress, or Cucumber.
  • Have experience with test management tools like TestRail.
  • A good understanding of REST APIs and protocols to connect to external systems.
  • Has working knowledge of testing APIs and complex UI workflows.
  • Has successfully led QA efforts with minimal management involvement.

Plus:

  • Have experience with CRM, Marketing automation, or ERP systems.
  • Has prior experience with cloud platforms like GCP or AWS.
  • Has experience with frontend and backend testing.
  • Has release management experience.
  • A curious mind around breaking the product and identifying severe shortcomings that otherwise would become customer escalations.

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