About Symbiont

Symbiont is the enterprise fintech company creating the next generation of financial markets infrastructure using blockchain technology. Assembly™, Symbiont’s enterprise blockchain platform, creates efficiencies, eliminates manual data replication and reconciliation processes, and enables real-time data sharing with complete privacy. Headquartered in New York City, Symbiont is led by a team of experts in capital markets and blockchain technology.

Assembly is distinguished from other distributed ledger platforms by its focus on confidentiality without sacrifice of network decentralization or consistency guarantees. By layering state machine replication on top of a Byzantine fault-tolerant consensus protocol we're able to create an infrastructure with no central authority, allowing real time sharing of data and application logic between mutually distrusting parties. On top of Assembly, Symbiont has built end-to-end solutions in multiple areas such as data management, mortgage servicing, fixed income, commodities, and alternative assets.

The Role: 

Corporate IT Engineers are responsible for the IT service delivery at Symbiont, working closely with the existing IT team, Security Operations and People Operations. This includes managing the cloud infrastructure, IAM permissions, onboard/offboard lifecycle of employees, imaging and repair of company issued hardware, first/third party software lifecycle, patch management, asset management, MDM management and front line support for employees through digital channels and in-person if applicable.

At times, participate in the planning and configuration of business projects, drive and propose team goals and have autonomy to lead future initiatives.

 

What You Will Do:

  • Maintain one-to-one contact with users throughout the lifecycle of an incident or request via digital channels such as Slack or JIRA
  • Node deployment and IAM permissions within AWS, Azure and GCP
  • Manage various SaaS products
  • Support onboard/offboard of employees
  • Cloud based directory administration – Google Workspace, AzureAD
  • SSO management and integration – OKTA
  • Maintain RBAC best practices
  • Maintain and create documentation for employees - Develop and maintain corporate policies and procedures
  • MDM of corporate devices – Workspace One UEM
  • Maintain a database of all Symbiont assets
  • Plan and perform on-site/remote analysis, diagnosis, and resolution of hardware/software issues for employees, and recommend and implement corrective solutions
  • Patch management of all devices owned by Symbiont, through recommendations of the Security team and/or public trending issues
  • Work with third-party support to resolve technical problems

 

Requirements:

  • 3-5 years in a IT support role
  • Strong software/hardware troubleshooting
  • Experience in managing SaaS applications
  • Experience in Cloud computing
  • Experience in managing SSO
  • Experience in JIRA/Atlassian
  • Knowledgeable in all desktop/mobile operating systems
  • Excellent written and verbal communication and problem-solving skills
  • Passionate about learning and constantly challenging yourself for continuous improvement
  • Team-oriented individual

 

Salary Range:

  • $80,000 - $110,000

Symbiont.io is proud to be an Equal Opportunity and Affirmative Action employer. We are committed to providing equal employment opportunities unbiased of race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. In addition, Symbiont.io considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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