About Switchboard

At Switchboard, we believe teamwork should be the best part of work. Switchboard brings a whole new approach to remote teamwork—and makes familiar videoconferencing seem archaic in comparison. We’re building a cloud coworking space that’s designed to make remote collaboration as good as in person, regardless of location. Remote and hybrid teams get more done together in a shared workspace that connects apps, files, and people in interactive rooms for meetings and projects. Our groundbreaking cloud browser technology empowers people to work side-by-side in the apps they already use without sharing their screen. 

True to our brand, the way the Switchboard team works together is highly collaborative. We celebrate each other’s work during weekly demos, wrap up the week during Friday afternoon game hours, and embrace the flexibility that comes with being a fully-remote company.

Switchboard is well-funded, our team is growing, and the impact you can have on the future of work is massive. Our founding team includes alums from Apple, eBay, Samsung, Mozilla, and AOL. We’re backed by Sequoia Capital, XYZ Capital, Spark Capital, and The General Partnership. We recently launched a public beta that is making teams more efficient, more productive, and a lot more joyful.

Switchboard is a 100% remote company and we use our own platform everyday to work together. Come join us!

Role

As a Senior Infrastructure Engineer on the team you will have a high degree of autonomy and responsibility, and help shape some of the engineering foundations for the platform. You will be responsible for driving the design of our evolving architecture, building features, ensuring quality, and helping shape the engineering team. 

You will:

  • Design, build, and maintain the core infrastructure and backend distributed systems at Switchboard
  • Iterate rapidly on features, tooling, and processes as we launch the first versions of our product
  • Anticipate and plan for the growth of Switchboard platform infrastructure
  • Scope, design and implement infrastructure solutions that make the appropriate tradeoffs between resiliency, durability, and performance
  • Develop tooling and automate processes to provide a resilient and flexible platform for other engineers
  • Help debug and solve critical infrastructure issues across our services and multiple levels of the stack
  • Be actively involved in strategic direction and product decisions

Qualifications:

  • Experience building infrastructure on AWS including EKS, S3, and IAM (or other public cloud)
  • Experience with Docker and Kubernetes
  • Worked with infrastructure-as-code frameworks such as Terraform, Helm, or Pulumi
  • Experience building and/or managing CI/CD
  • You have built backend systems that operate at a large scale of users and data.
  • Familiar with metrics, QoS, SLAs, and monitoring with tools like Datadog or similar.
  • Experience with modern backend frameworks and languages such as Typescript/Node, Go, Java, Rust. Bash and Python are pluses.
  • Knowledge of Linux-based operating systems and networking fundamentals
  • Experience with databases like MongoDB or PostgreSQL
  • Familiar with REST APIs, GraphQL a plus
  • Some familiarity with pub/sub systems like Kafka, Redis, RabbitMQ
  • Nice to have: experience with realtime data, ideally video and/or audio.

Benefits

  • Work from anywhere in the US -- we’re a remote-first 100% distributed team
  • Competitive salary and stock options
  • Flexible time off encouraged with an unlimited vacation policy (and we're serious about work-life balance)
  • Excellent full coverage Medical, Dental, and Vision health benefits
  • Support for 401k or other retirement accounts
  • Scrappy startup environment with hyper growth potential where you’ll learn best in class skills
  • A culture of learning that will take your professional growth to another level with collaborative and thoughtful team members
  • Budget to setup your ideal remote workstation
  • Fun, remote company events and semi-annual paid for company offsites

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Switchboard - Cloud coworking space for remote work’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.