The Learning Implementation Partner is an integral part of the sweetgreen Learning + Development team responsible for the implementation and assessment of field based learning and development for salaried and hourly team members.  These responsibilities roll up into two main areas:

 

  • Support the Business Through Field Learning + Development:  
    • Support succession planning through partnership with Area Leaders and Regional People Managers to facilitate leadership training of external talent, development of high potential talent, identification and mentorship of future trainers and training restaurants
    • Onboard, train and ensure Certified Training Restaurant teams are upholding the highest of standards; ensure quality training environments, facilitation and develop skills around people assessment + feedback through training tools, seek feedback from graduates in the spirit of continuous improvement
    • Evaluate training performance within the market against standards + take action through partnership with Area Leader and Regional People Manager when necessary; create training plans for outliers as well as seek best practices from top of the class
    • Develop and maintain a point of view on the role training plays in supporting the business needs of the market (training strategies around how to improve results, prepare and open new restaurants, create bench, etc.)
  • Facilitate Learning Content:
    • NRO training: partner with Area Leaders to determine NRO training teams, hold specialized NRO Train the Trainer classes in preparation for NRO training, support and guide NRO trainers + NRO Head Coach from Orientation through GO / Captain Training, validate NRO training program is being executed and delivering desired results
    • Train the Trainer: hold Train the Trainer classes for Trainers, NRO and Certified Training Restaurant trainers, validate trainer performance against standards and coaching expectations
    • Field Leadership training: facilitate online + in person leadership and skills classes for internal high potential promotes as well as external field leadership hires,
    • Intra-team feedback: download feedback from the field around training efficacy and execution + determine roadblocks or additional training as needed, provide feedback to the implementation and instructional design team on ways to improve, what is working well

 

Desired Traits

  • High personal standards
  • Highly developed communication skills
  • Organized and detail oriented, follow up and follow through
  • Ability to coach and provide feedback to different personality types in order to get results
  • Deep understanding of restaurant operations
  • Experience in training and performance evaluation

 

Desired Experience

  • Minimum of 3 years hands-on leadership of a fast-casual or full service restaurant
  • Minimum of 2 years of non-classroom training facilitation (such as running a training store, on the job training, etc.)
  • At least 1 year of administrative duties that included: following up + responding to email, attending conference calls, basic use of word/excel
  • Prior experience facilitating classroom training, following a facilitator guide
  • Prior experience working cross functionally

 

What you'll get:

  • Competitive pay + bonus plan granted based on performance 
  • Health, dental + vision insurance
  • 401k
  • Flexible PTO, because we respect the need for work/life harmony
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative family of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Our annual Impact Retreat offsite
  • Free sweetgreen swag
  • Complimentary sweetgreen

Come join the sweetlife! 

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. 

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.

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