Regional People Support Manager-NYC


As a member of the People Team, you will serve as a strategic business partner supporting various levels of the Field Operations leadership team while also supporting the salaried and hourly team member populations in your region. Your role is critical to developing and executing on people practices pertaining to talent, team culture, and compliance initiatives.


What You’ll Lead (Essential Functions of the Role)



  • Talent Strategy


      • Lead workforce planning routines for multiple levels of leadership.
      • Challenge placement, identify and support leaders with developmental strengths and gaps.
      • Plan for talent moves and identify internal, external, pipeline and bench candidates. Partner with Talent Acquisition and Operations team to ensure staffing goals align with business objectives.
      • Support the New Store Opening (NSO) strategy with people needs assessment and placement.
      • Lead the hourly hiring population strategy to staff restaurants across your market.


  • Team Culture


      • Conduct employee relations investigations and provide recommendations and insights to field team.
      • Analyze data and trends in turnover reporting to improve regional retention and engagement.
      • Conduct restaurant visits that teach, coach and train leaders on cultivating a balanced business scorecard.
      • Lead the benefits open enrollment process including launch meetings and enrollment support.
      • Build incredible cross-functional partners to support a culture that aligns with our core values.


  • Compliance


    • Ensure local people practices comply with sweetgreen handbook, federal, state and local laws.
    • Partner with compliance team to mitigate risk through conducting audits and leading regional initiatives.
    • Support the development of company policies and training that address people priorities.


What You’ll Bring (From the Farm) to the Table (Job Qualifications & Requirements):

Education and Experience


  • 3-5 years experience working in an HR business partner role
  • 2+ year experience leading employee relations for an hourly workforce
  • Ability to navigate complexity in a regional capacity and successfully lead change initiatives
  • Experience working with a multi-state employer and large hourly population a plus
  • Prior restaurant or retail experience
  • PHR or SHRM-CP highly desired

Knowledge, Skills, and Abilities


  • Experienced in building business partnerships, investing in relationships, and quickly building trust amongst teams and leaders.
  • Results-driven, intrinsically motivated individual with a passion for people and business.
  • Role model for integrity and champions culture.
  • Excellent critical thinking, analytical, problem solving and decision making skills.
  • Ability to embrace and promote company’s Core Values in your compliance solutions
  • Natural problem solver with a passion for creating simple solutions
  • Sound judgement and the ability to handle highly sensitive and confidential information relating to HR.
  • Ability to multi-task and manage more than one cross-functional and mission-critical  project at one time.
  • Has a passion for navigating complex employee relations situations.
  • Appreciates ambiguity and autonomy in an incredibly fast-paced environment.
  • Provides clear feedback to peers, partners, and senior leadership to protect the brand and
  • Ability to travel in market and out of market a minimum of 25% of the time.
sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Apply for this Job

* Required
File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at sweetgreen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.