SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

We are seeking an experienced Manager, Finance Systems to join our team. This is a hands-on role that requires you to operate both strategically and tactically. You will manage a team of three Systems Administrators who work on system implementation, enhancement, and modernization projects for stakeholders in Finance, Accounting, Tax, Revenue, and Procurement, while also completing complex configuration where needed. The ideal candidate has managed financial systems in the past, is skillful in collecting requirements, and developing solutions to solve business needs, and has led and developed strong teams.

What you’ll be working on

  • Manage and support financial applications, including Zuora and NetSuite, including completing complex configuration where needed
  • Manage a team of Systems Engineers and Analysts responsible for financial systems management
  • Collaborate with key stakeholders across the business including Accounting, Renewals, FP&A, IT, People, and Revenue Operations during discovery stages to research and understand challenges and drive towards value-added solutions.
  • Convert complex systems and processes into digestible components for both technical and non-technical audiences
  • Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable

We’d love to hear from people with

  • Experience implementing, supporting, and optimizing financial systems such as Zuora, Netsuite, and RevPro 
  • 5+ years of hands-on experience managing Zuora Billing and experience with RevPro 
  • Bachelor's in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
  • Extensive experience and fluency with Quote-to-cash operations
  • Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
  • Ability to quickly learn and apply new technologies as they become available
  • Comprehensive understanding of accounting and finance processes including Order to Cash, Procure to Pay, Record to Report, etc
  • Strong communication and project management skills

Preferred Qualifications

  • Netsuite certification
  • Previous people management experience

The base pay provided for this position ranges from $119,425 / year - $161,575 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

Why SurveyMonkey? We’re glad you asked 
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.

Our commitment to an inclusive workplace
SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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