Who we are and what we do

Momentive (NASDAQ: MNTV) (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we're looking for

The Vice President, Mid-Market and SMB Sales - Americas, will lead our growing Sales team and focus on driving in-region revenue growth (inclusive of new logo acquisition and the expansion of existing accounts) and increased market share for our suite of Surveys and CX solutions.

Reporting to our Chief Revenue Officer, you will lead a team of Sales Directors and Senior Managers tasked with accelerating pipeline growth and evangelizing Momentive's value proposition in the Americas. As the leader of this team, you will build operational rigor into the business with an emphasis on data-driven forecasting, analyzing the effectiveness of sales and marketing strategies, disciplined database management, and a robust reporting infrastructure.

You will partner cross-functionally to develop the sales strategy for this region focused on near-term optimization and long-term growth. You will be a coach and a mentor, set the tone and strive for results. You will cultivate a team culture aligned to Momentive's core values with a focus on revenue achievement, operational excellence, teamwork and Diversity, Equity & Inclusion.

You will

  • Lead the Mid-Market and SMB Sales team in the Americas, driving the teams to hit their quarterly and annual goals.
  • Manage a high-growth organization and set sales strategies and programs to achieve account and revenue goals.
  • Use data to guide your management of the business including business planning, evaluation of key performance metrics, accurate summaries and analysis of activity, results and forecasts.
  • Provide leadership and oversight for the Sales team, including mentoring and development to drive quota attainment.
  • Performance manage the team to support a culture of high-performance.
  • Work with our partners in Marketing, Product, Product Marketing, Solutions Engineering, Professional Services and Sales Ops to understand and implement programs to increase pipeline and bookings, differentiate our solutions, and improve the effectiveness and productivity of the team.
  • Partner with the business development team to ensure there is a cohesive strategy in place to drive pipeline across the business development team and the AEs.
  • Provide strategic guidance and insight about market trends and customer attitudes while measuring the effectiveness of sales strategies.
  • Foster continuous improvement; ensure that all sales activities (sales calls, pipeline development, account planning, customer account reviews, close cycles, etc.) are effective and scalable.
  • Provide regular, data-based updates to the sales leadership team and executive partners regarding progress against quota attainment, team performance, and any challenges or roadblocks that you encounter along the way.
  • Ensure a high rate of customer satisfaction and retention.

You have

  • 10+ years' sales leadership experience at the executive level, leading a 25+ person organization of Account Executives and Business Development Representatives.
  • Domain expertise in SaaS.
  • People management skills and a desire to set the tone and culture of our growing sales team.
  • A data-driven approach to decision-making; experience using Salesforce to manage the business, including team sales tasks, pipeline, and closing data.
  • Experience building a go to market strategy and sales plan, establishing a new sales motion, and building a culture of operational excellence.

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org's Best Companies for Women to Advance, and National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here.

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