Who we are and what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback. Our mission is to power the curious and ensure organizations, including 98% of the Fortune 500, to transform feedback into action. Our brand is beloved and well known throughout the world—over 6 billion people have taken a SurveyMonkey survey! Today, more than 17 million active users rely on our platform to measure and understand feedback from employees, customers, website and app users, and the market. And our enterprise-grade products and solutions allow 335,000+ organizations globally to solve daily challenges—from delivering better customer experiences to increasing employee retention.

More about our Data Infrastructure Team

Our Data Infrastructure team makes up a portion of our Global Data team for SurveyMonkey. This team is responsible for building the next generation analytics platform with Apache Airflow, AWS, Kafka, and Snowflake. You will be reporting into our Data Infrastructure Engineering Manager.

You Will

  • Manage data infrastructure (AWS, Airflow) ensuring high availability, and monitoring cost.
  • Make recommendations for evolving cloud based data architecture. 
  • Lead team in the transition to stream based analytics. 
  • Develop infrastructure as code solutions (Terraform) for managing AWS Cloud resources.
  • Develop standardized tooling to support ELT development using Python, Spark, Snowflake, and Kafka 
  • Document our systems for all business groups.
  • Support partners, analysts, and data scientists on diverse projects.
  • Mentor team members.

You have

  • 7+ years of software development experience, (we are a Python shop)
  • Experience building scalable, high throughput data solutions 
  • Experience managing data infrastructure, (we use Airflow and AWS)
  • Experience with infrastructure as code, (we use Terraform) 
  • Experience with data manipulation tools like Pandas and Spark
  • Experience building test automation frameworks
  • Experience building CI/CD pipelines
  • BA/BS degree in Computer Science, Engineering related discipline or equivalent experience
  • Good at taking abstract/ambiguous requirements and returning with a software implementation
  • Leading complex, multi-person development efforts 

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture for our 1,000+ employees across North America, Europe, and APAC, we’re building a workplace where people of every background can excel. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here. 

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