Founded in 1999, SurveyMonkey changed the way people gather feedback by making it easy for anyone to create their own online surveys. Today, SurveyMonkey’s mission is to power curious individuals and organizations to measure, benchmark and act on the opinions that drive success. Our People Powered Data platform enables conversations at scale to deliver impactful customer, employee and market insights. The company’s 700+ employees are dedicated to fueling the curiosity of over 16 million active users globally. For more information about SurveyMonkey, please visit surveymonkey.com.
As a key part of our Research & Data Insights team, you play a leading role in providing innovative and methodologically rigorous research expertise across the company. You have expertise in all aspects of survey research, particularly questionnaire design and survey data analysis. You have demonstrated experience with surveys, data analysis, and have outstanding written and oral communication skills. Throughout, you are focused on setting new standards and best practices to help tens of millions of customers create, analyze and understand important data.
Providing survey research and statistical expertise for use in product
Collaborating with the product and engineering teams to incorporate best practices
Conducting surveys and survey experiments to provide timely insights to product
Developing and implementing methodologies for data calibration
Creating and perfecting survey weighting schema and sampling plans
Blogging about survey research and data findings
Managing large-scale data projects
Participating in the research community through conference presentations and articles
BA/BS required; MA/MS degree preferred
2+ years relevant experience
Knowledge and Skills
Top-tier computational and analytical ability
Experience with statistical packages and data management tools
Deep understanding of statistics and capacity to summarize data in compelling ways
Proven ability to translate quantitative results for consumer audience
Demonstrated interest in and knowledge of survey research
Ability to balance numerous projects simultaneously, and meet deadlines
Patient, team player with great attention to detail
Proactive and customer-oriented
Outstanding interpersonal skills
At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.
SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.