Manager of Talent Operations

Overview

Summit Public Schools is seeking a Credentialing Manager who will play an integral role in achieving our vision and mission through ensuring our faculty are well prepared and exceptionally qualified.

With a deep commitment to customer service and capacity buliding, this person will partner with school leaders to support their teachers in obtaining and maintaining their certification.

No detail is too small for this person who will ensure we meet all local and state regulations for credentialing and maintain the highest level of trust with key governing bodies.

This person is also fiercely efficient. In their work with faculty across 15 schools in 2 states, they will manage our credentialing systems and drive continuous improvement to ensure that they are scalable and sustainable.

As a member of our Home Office this person will collaborate closely with the other teams supporting schools and report directly to the Director of Human Resources.

Who We Are:

What if all students graduated high school with not only content knowledge, but the habits and skills to successfully navigate college and career, with a sense of purpose to anchor them? This is the question at the core of Summit Public Schools. Summit is a public school system serving heterogeneous communities in the Bay Area and Washington State and operates 15 schools serving over 4,500 students. 

Are you looking for the opportunity to lead change? Do you want to help reimagine what schools should be? We put students in the driver’s seat and empower them with the skills and habits they need to be successful in college and life. 

We need exceptional, diverse, and mission-aligned leaders to join our team to help prepare our students for a fulfilled life. Join us!

What You'll Do:

  • Identify, review, maintain and evaluate the proper credentialing qualifications required of new teacher candidates and current faculty
  • Advise candidates and current faculty of requirements for credentials and permits, including courses for certification, upcoming examination dates, and updates from the California Commission on Teacher Credentialing (CTC) or Department of Education (DOE)
  • Manage and maintain records on certificated staff to assure required credentials and CLAD/BCLAD certifications are held, obtained, and maintained in conformance with regulations of the CTC
  • Collaborate with school leaders to complete applications and recertifications
  • Prepare and communicate reports for school leaders and county officials
  • Ensure successful and finding-free county and district audits
  • Collaborate with Recruitment & Selection Team to review applicants’ credentials
  • Stay informed on the changes in CTC regulations
  • Inform candidates and current faculty on policies and procedural changes affecting credentials, certificates, permits, and other relevant changes
  • Assist with new hire orientations and onboarding as necessary
  • Compose letters, forms and other documentation to communicate credentialing requirements to candidates and current faculty
  • Support with additional human resources projects as needed

This position is based in Redwood City, CA. This role will require occasional travel throughout the Bay Area, and may require travel to other regions.

Who You Are:

About You

  • You maintain high expectations for all students and believe all students can find success in school, college, and life.
  • You thrive while collaborating and are excited to work with your colleagues. You find positivity in share successes.
  • You’re deeply dedicated to social justice and feel motivated by the challenge and impact of working in a heterogenous community and closing the achievement gap.
  • You possess excellent organizational and project management skills, with an obsession for details.
  • You share our vision to reimagine what schools should be and are excited to make an impact on the public education landscape.
  • You are positive and resilient in the face of big challenges.
  • You take initiative and ownership in driving your work to meet personal and team goals.
  • You possess strong relationship skills, with the ability to motivate, inspire, develop, and communicate with a diverse group of teachers, leaders, staff members, and community members.
  • You are empathetic and culturally competent. You’re open to having hard conversations.
  • You thrive in innovative environments, and are comfortable with the ambiguity that can come with a dynamic and progressive workplace.
  • You’re committed to continuous improvement, see feedback as a positive, and have a growth mindset.

What You Need:

  • Demonstrated knowledge and support of Summit Public Schools mission, values, and standards
  • The fundamental belief that all children can succeed in college and life
  • Deep commitment to continuous improvement
  • 3 years of experience in human resources field; credential analyst or related experience a plus
  • Ability to read, understand, and apply instructions, policies, laws, and regulations related to the credential process and requirements
  • Exceptional attention to detail
  • Excellent written and oral communication skills
  • Strong customer service orientation
  • Positive attitude and friendly demeanor
  • Superb computer skills, including GoogleDocs and Microsoft Office Suite (Word, Excel, and PowerPoint); most importantly, an intermediate or advanced knowledge of Excel
  • The ability to manage multiple responsibilities simultaneously
  • Works well under deadlines and ensures timely completion
  • Ability to work with highly confidential and sensitive matters; and ability to adhere to strict standards of confidentiality
  • Experience or strong interest in K-12 public education; former teacher or background in public education is a plus
  • Bachelor’s degree or equivalent

What you get:

Summit offers competitive salaries and benefit options for full-time employees, including covering 75% of the health, dental and vision plan costs. We fully cover life and disability insurance. We have a “take what you need” PTO policy, 11 paid holidays and 3 weeks of organizational-wide closure during the year.

We strive to recruit a diverse team. Summit Public Schools is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, national origin, religion, gender, gender identity and/or expression, sexual orientation, disability, age, marital status, military status, pregnancy, parenthood, citizenship status, creed, or any other characteristic protected by federal, state or local law. Summit will provide reasonable accommodations for qualified individuals with disabilities.

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