Position Overview:

Reporting to the Executive Director, the Operations Manager (OM) supports the school leadership team to ensure strong and compliant daily site operations. The OM is a process- and systems-oriented multi-tasker with an eye for detail that gracefully juggles any number of key tasks to keep everything running smoothly. As a site leader, the OM also works to build a positive culture among staff, students and families.

Who we are:

Summit Public Schools is a leading charter management organization serving diverse communities in the San Francisco Bay Area and Washington State with currently 11 schools serving over 2,400 students. Summit’s mission is to ensure that every student has the opportunity to not only attend, but succeed in, a four-year college or university. Driven by our unwavering commitment to our core values, Summit works every day to ensure our students are receiving a world-class education. We seek phenomenal individuals with the talents needed to transform children's lives, as well as those who are interested in working on the cutting edge of education. If you're excited by the prospect of transformative growth for yourself, as well as the students, schools, and communities we serve, Summit may be the place for you!

  •   99 percent of Summit students have been accepted to one or more four-year colleges, and its graduates are completing college at double the national average
  •   Fast Company named Summit Public Schools a top 10 most innovative organization in education
  •   Our two flagship schools, Summit Prep and Everest, are named among US News & World Report's Best High Schools of 2015, and also ranked among America's Most Challenging High Schools by the Washington Post

Summary of Responsibilities:

 

Front Desk Management

  • Welcome visitors at front desk and create a warm, welcoming and organized environment
  • Respond to public inquiries. This includes answering phones and emails, checking voicemails, sending robocalls/robotexts, responding to questions from families and students and assisting faculty with inquires  
  • Receive, distribute, and prepare mail and shipments
  • Maintain school supply areas and assist with inventory control
  • Maintain office equipment and ensure that copier, fax and postage meter are always in working order
  • Coordinate distribution of loaners (laptops, headphones, chargers)
  • Collect money for student lunch balances etc. and provide receipts for each transaction
  • Enter student enrollment data, update student info, and process student data for exits/withdrawals

 

Attendance

  • Process late arrivals and early dismissals and follow up with families of absent students
  • Maintain daily attendance reports and verify teacher daily attendance; prepare weekly attendance reports
  • Oversee weekly attendance procedures
  • Oversee monthly attendance procedures
  • Oversee P1, P2, and P(annual) reports
  • Manage attendance tracking for annual audit

 

Meals

  • Oversee daily meals program as site food manager
  • Manage daily breakfast and lunch service. This includes supervising deliveries, operating point of sale, collecting payments, and managing lunch server
  • Monitor compliance of NSLP
  • Oversee meal application collection and processing

 

Health and Safety

  • Act as site safety lead including school safety plan and IIPP management; this includes CPR, First Aid and EpiPen training
  • Coordinate site emergency drills
  • Record and report incidents
  • Coordinate site nursing services

Student Records

  • Manage intake and ongoing maintenance of student cumulative folders, including processing records requests for entering/exiting students
  • Assist with distribution of reports cards and transcripts

Student and Family Engagement  

  • Assist with monitoring and management of student behavior
  • Assist with recruitment of new students; advertise recruitment events; set up recruitment events; schedule tours and shadows; assist administration with new student enrollment; assist administration with student shadow days; translate communications for parents and community
  • Manage enrollment paperwork collection and processing
  • Manage parent volunteer program

 

Transportation

  • Manage student transportation program (WA only)  
  • Coordinate transportation for McKinney-Vento students

Office Supplies  

  • Order supplies and manage supply budget
  • Coordinate all deposits and site accounting

Key Qualities and Skills:

  • Commitment to mission. Shares belief that all students are capable of being college ready and willing to go above and beyond to serve children and their communities
  • Fit with values and culture. Displays core characteristics of compassion, courage, curiosity, respect, responsibility, and integrity; demonstrates a growth mindset; able to give and receive honest, actionable and timely feedback
  • Evidence of strong execution. Does not let any balls drop; is self-directed and takes initiative; operates with “roll up sleeves” attitude
  • Strong organizational skills and obsession with detail. Is systems- and process-oriented; sweats the small stuff
  • Strong time and project management skills. Has ability to manage multiple tasks at the same time and prioritize based on importance and urgency; demonstrates flexibility and adaptability
  • Strong relationship building skills. Can effectively communicate verbally and in writing with diverse stakeholders including teachers, families, and students; shows empathy; demonstrates customer-service mindset



Requirements:

  • Bachelor’s degree highly preferred
  • Fluency in Spanish and English strongly preferred
  • Strong knowledge of Google Apps (Drive, Docs and Spreadsheets) and Microsoft Office (Excel, PowerPoint and Word) highly preferred
  • Office and/or school experience preferred
  • Meet health clearance, and pass the reference, background/criminal checks, per education code.
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