What we want to accomplish and why we need you

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What will you do everyday?

As an early member of the Suki product team, you will wear many hats. Your primary area of ownership will be all user-facing aspects of the Suki application -- which means developing features that delight doctors in a setting that is mobile-first and voice-first. 

You will write great product specs and work with engineering to ship your product. You will spend time with customers -- both executive stakeholders, and front-line clinicians using Suki -- to help them, learn from them, and make our product better. You will set up structures that will enable us to execute at the next level of scale.  You will work in close collaboration with our engineering leaders. You will help set up processes for on-boarding customers and define how we measure feature usage. You will help us design systems for teaching our users to use the product better. 

While you know how to work hard, you also know how to have fun at work, make friends with your colleagues and contribute to our diverse and inclusive culture. You will also contribute to making doctors’ lives better by reducing the administrative burden they face every day.

 
Ok, you're sold, but what are we looking for in the perfect candidate?
  • Self-starter: You are motivated by impossible challenges and energized by creating something new. 
  • Action oriented: You love to build.  You know that perfect is the enemy of the good – you like to ship fast and quickly iterate.
  • Discipline: You have discipline to keep current priorities visible and on a path toward success, while developing an entrepreneurial spirit across the team that encourages discussion and experimentation. You have the appropriate balance of patience and impatience.
  • Resourceful: You enjoy listening to user feedback and then building product in novel ways. You enjoy finding alternate paths to success.
  • User-centered: You are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior.
  • A Communicator: you have strong written communication skills, write great product specs the engineers love to read and are responsive.
  • Passion: You are as passionate about our mission as we are.

Responsibilities

  • Drive product vision, strategy, development and execution of new product initiatives and features.
  • Work cross functionally with engineering, design, operations, marketing and other teams to build out an amazing product.
  • Communicate product vision, requirements and constraints for product initiatives and releases to senior management and various stakeholders.
  • Break down large projects into milestones, make trade-off decisions and get buy-in from cross-functional teams. 
  • Focus on product instrumentation and analytics and iterate based on data and user insights. 
  • Key member of a fast-growing team with potential for significant, long-term impact on healthcare technology and the practice of medicine.

Requirements

  • 15+ years of product management experience. PMs of all experience levels welcome to apply. 
  • Computer science degree or past work experience as a software engineer is strongly preferred.
  • Can create and manage product road maps, prioritization, trade-offs and constraints. Make smart trade-offs on time-to-market versus features. Turn complex concepts into simplified product features that get to market and are adopted quickly. 
  • Increase efficiency of development and design processes. Facilitate smooth and predictable product launches. Successfully juggle multiple priorities and make things happen in a fast-paced, dynamic environment. 
  • Are obsessed with the customer experience. You can translate key consumer needs into business and product requirements. You have an innate understanding of user behavior. 
  • Can serve as the connection between customers and engineering. You are motivated to understand the point of view of doctors practicing medicine. Prior healthcare experience is not necessary.
  • Leverage user insights and competitive intelligence to inform product decisions. You back decisions with data.

Tell me more about Suki

  • On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
  • Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
  • Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
  • Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
  • Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
  • Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.

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