Sales Development & Sales Vendor Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy.

What you’ll do

We are looking for an experienced Program Manager to join our team who has demonstrated success leading complex, cross-functional programs, who thrives operating in ambiguity in a fast-paced environment and solving hard problems with limited oversight.

The Program Manager will be responsible for design & delivery of key programs to drive the efficiency and productivity of the Sales Development team (internal SDR and external Vendor) at Stripe. All programs are focused on eliminating inefficiency from Sales Development processes to drive incremental revenue for Stripe. Sample programs may include; automation or redesign of key parts of the Sales Development workflow, implementation of new tools, program managing changes to the Sales Development operating model.

Responsibilities

  • Design and Manage Programs: Lead the design, execution, and management of prioritized programs to improve Sales Development workflows, including rebuilding/redesigning processes, speed-to-lead tools, and systems. Facilitate cross-functional workstreams to enable successful SSMB pipeline generation efforts from Global Vendor Sales teams.
  • Develop Subject Matter Expertise: Gain deep knowledge of Sales Development, AE and Vendor workflows and build exceptional cross-functional partnerships to ensure alignment and successful program execution.
  • Define and Measure Success: Drive programs that will help shorten deal cycle time, establish new deal value metrics. Establish clear success criteria for SDR & vendor efficiency programs, conduct post-launch assessments, and leverage insights to measure outcomes and identify areas for continuous improvement.
  • Change Management and Communication: Deliver comprehensive change management and communication plans to ensure smooth adoption and implementation of new workflows, tools, and systems at scale across a global network of hundreds of partners. Drive cross-functional decision making & progress while keeping stakeholders informed.
  • Exhibit Strong Leadership Skills: Demonstrate sound business judgment, analytical expertise, and strong collaboration to drive impactful results. Take ownership to influence outcomes and build trust with stakeholders.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 8+ years of experience with 6+ years program management experience in a high growth/technology environment/consultancy
  • Superb organizational and program management skills with capacity to manage multiple complex projects simultaneously
  • Proven experience employing Lean/Process Solutions methodologies to sales workflows
  • Strong business acumen and analytical skills
  • Ease with both strategic and operational detail
  • Proven stakeholder management, communications skills with colleagues at all levels across distributed teams
  • Strong collaboration skills, a tendency to seek and value alternate views, and an ability to earn stakeholder confidence quickly and exert influence

Preferred qualifications

  • Experience working on projects related to sales, sales processes, and sales systems
  • Strong problem solving and analytical ability, with a track record of “test & learn” mindset
  • Excellent analytical skills and the ability to craft actionable insights from complex data
  • Program Management certification
  • Lean Six Sigma certification

Hybrid work at Stripe

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

Pay and benefits

The annual US base salary range for this role is $136,000 - $204,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

Chicago

Remote locations

Remote in United States

Team

Marketing

Job type

Full time

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.