About This Role

Strava is the leading social platform for athletes and the largest sports community in the world, with US offices located in San Francisco and Denver and over 100 million athletes in 195 countries. If you sweat you’re an athlete, and Strava’s mobile apps and website connect millions of active people every day.

The IT Corporate Systems team is responsible for configuring, maintaining, and securing the systems that power Strava’s IT infrastructure. As a Sr. Systems Administrator on the team, you will have the opportunity to collaborate with partners across the company to continually assess and improve the overall IT infrastructure as well as manage the IT footprint for all of our employees. This role falls under the People and Places organization, which works on supporting the company by building equitable and inclusive policies, programs, and practices.

The Sr. Systems Administrator is responsible for managing technical initiatives, providing Tier III support for the Helpdesk, as well as overall support for Strava’s corporate systems. You will partner closely with our Service Desk teams to enforce established procedures and even develop/suggest new processes or operating procedures.

For more information on compensation and benefits, please click here.

You’re excited about this opportunity because you will:

  • Analyze and improve efficiency, stability, and security of Strava’s IT infrastructure
  • Assist with planning and acting as the technical point person for assigned projects
  • Develop and maintain a roadmap for your delivery area that synthesizes the needs of collaborators over the long and short term
  • Implement, support and ongoing operations of our identity solution management - Okta
  • Implement, support and ongoing operations of our MDM solution - JamF/InTune
  • Function as a backup to the support technicians on an as needed basis
  • Sleuth out solutions for unique, first in its class projects
  • Create, troubleshoot, and document technical interactions between employee endpoints and Strava infrastructure systems
  • Function as the lead technical escalation point for the IT department
  • Help implement policies and procedures around security, and ensure all deployed computers have valid encryption and endpoint security and management software
  • Identify areas for improvement of the system and make appropriate recommendations for streamlining workflows and processes through knowledge of best practices, industry trends, and available product
  • Work and strategize with the People & Places team on multi-functional IT projects that cover areas in deployment and configuration, security, identity, and device management

You will be successful here by:

  • Putting our users first, always.
  • Being a motivated technologist with administrator level skills to architect and deliver technology to the Strava workforce
  • Being a clear communicator to all users and business partners. Responding back to requests in a timely manner and providing frequent updates.
  • Having the willingness to learn new technologies, IT methodologies, and best practices quickly
  • Collaborating with members of IT and other business partners in People, Legal and Engineering. Collaboration helps the team deliver value, solve issues and drive projects to completion.

We’re excited about you because:

  • A related technical degree required
  • Experience deploying and maintaining SSO solutions like Okta
  • Strong experience in SaaS services management (Google Workspace, Okta, MDM, Jira/Confluence, etc.).
  • Technical proficiencies:
  • 8+ years hands on experience with engineering operations or enterprise operations
  • 3+ years of experience managing an Apple focused MDM and MacOS scripting (JamF, AirWatch, etc.)
  • 3+ years of experience managing cloud based SaaS platforms
  • 3+ years of experience administering a business applications platform (Google Workspace/G-Suite, Microsoft 365, etc.)
  • 3+ years of experience in corporate networks
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
  • Strong work ethic, friendly presence and helpful attitude, the desire to learn and is not afraid to ask questions
  • Have an analytical mind. Being able to technically analyze a situation is key to solving issues.
  • Ability to maintain confidentiality at all times

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. And with billions of activity uploads from all over the world, we have a humbling and audacious vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. And just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community – we are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

In light of the global pandemic, Strava is currently working in a fully remote capacity. As always, we remain committed to fully supporting our employees, especially their mental health and wellbeing, through these challenging times. Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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