The Solution Consultant serves as a trusted advisor to Stratifyd’s customers and prospects.  The Consultant works with customers to uncover actionable qualitative and quantitative data driven insights to ensure they recognize the full value of Stratifyd’s industry leading experience analytics platform. 

The ideal candidate is a strategic thinker with business skills and the ability to understand business objectives, manage client expectations, communicate effectively with the client, and lead the insight creation and delivery process.  As part of insight delivery, the Consultant will assist in building categorization models, tuning sentiment and analyzing both unstructured and structured data to summarize actionable insights across multiple industries.

We are seeking innovative candidates who will not only listen to the client’s requests, but also proactively identify and propose solutions that the client may not have considered. 

As part of the Solution Consultant team, this role will:

  • Act as the primary Subject Matter Expert (SME) both internally and with clients on how to maximize the value that can be realized in the Stratifyd platform
  • Collaborate with all functions of the company to deliver end-to end implementations including gathering of business requirements, establishing business needs, applying customer experience management best practices and strategies, performing insights analysis and providing ongoing support, insight and direction for our clients.
  • Work with clients to develop data modeling strategies, define and document stakeholders business requirements and build and maintain categorization models
  • Perform basic and advanced sentiment tuning for diverse sources of qualitative data  
  • Consult with clients to design, define, and modify insights analysis studies leveraging their qualitative and quantitative data.  Implement the studies, provide insight findings, and collaborate with our clients to identify insights driven business recommendations.
  • Play a critical communications role by interacting with clients to clearly and effectively communicate insights both verbally and visually through presentations to the client and their internal stakeholders.
  • Incorporate advanced analytics data analysis techniques into customer insights and properly package business insights and findings for customer consumption

Minimum Qualifications

  • Bachelor’s Degree or higher in Business, Economics, Statistics or a related quantitative discipline
  • 2-3 years of experience with advanced analytics including text/speech and structured data.  Must have experience specifically working with conversational data such as calls, chat, and email.
  • Experience leading teams that have a proven track record of driving measurable ROI, and not just “insights”, at leading companies
  • Strong focus on qualitative and quantitative data analysis including statistical techniques, general data analysis and trend analysis among others.
  • Strong communication skills including written, analytical and verbal communication skills.
  • Ability to learn quickly and willingness to help out wherever he/she is needed
  • Ability to problem solve creatively and eager to learn new things
  • Ability to multi-task as he/she will be expected to work on multiple engagements/initiatives simultaneously
  • Expert in MS Excel and PowerPoint required
  • Demonstrated experienced in Customer Experience Management, Business Analysis, Data analysis and/or Linguistic studies
  • Experience with one or more Business Intelligence and Data Mining Tools desirable
  • Experience with statistical modeling and advanced statistics including descriptive, predictive, and prescriptive techniques

Preferred Qualifications:

  • Experience in Financial Services, Healthcare, Insurance, Consumer Product Goods or Retail Industries at leading global brands

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Stratifyd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.