Are you a welcoming individual with strong interpersonal skills that cares about bringing customer service to a higher level? Stradigi AI is looking for an outgoing and dynamic Front Office Coordinator able to manage various projects and tasks in a fast-paced environment. In this role, you will be responsible for the overall front office etiquette and the workspace environment.

Responsibilities:

  • Welcome and greet all guests & visitors;
  • Coordinate front office absences (walkthroughs, breaks, lunches) in alignment with the external visitor’s schedule;
  • Participate in onboarding with HRBP & HR Coordinator;
  • Answer and transfer all incoming calls & ensure to take & deliver voice messages;
  • Send out and keep track of the regular mail and special mail (messengers, Canada Post, etc.), as well as package mailings and distribution (log);
  • Ensure common areas in office space are clean & organized; by following up with team members;
  • Replace & replenish all office items;
  • Conduct food orders for lunches, team breakfasts & birthday celebrations;
  • Support the social committee and the Specialist, Communications & Events, as requested;
  • Manage calendar bookings, cleaning lady, repairs, and surveys for improvements.

Requirements:

  • 3 years of experience as a receptionist;
  • 3-5 years of experience in customer service;
  • College diploma in office administration or any other relevant diploma;
  • Bilingual with excellent grammar in French and English;
  • Extensive knowledge of Microsoft Office Suite and G Suite;
  • Customer-centric, people-focused;
  • Well organized & structured;
  • Strong team spirit, positive attitude and willingness to work with others;
  • Autonomy, attention to detail, flexible and aptitude for decision-making;
  • Strong sense of creativity for special projects;
  • Ability to work under pressure in a fast-paced environment;
  • Ability to manage stress, priorities, and emergencies in order to meet deadlines.

What we offer:

  • Group Insurance and 3% company contribution to RRSP;
  • ½ paid day for your birthday;
  • Weekly team breakfast;
  • Monthly Lunch & Learn;
  • Referral Bonuses;
  • Company events organized by our social committee;
  • And much more!

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