About Stori
Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.
Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.
Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.
We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.
The Role:
As the Payment Network Manager, you will be responsible for overseeing all aspects of our payment network operations. You will ensure the smooth and efficient functioning of our payment systems, including managing relationships with financial institutions and associations, payment processors, and other stakeholders.
Additionally, you will be responsible for optimizing payment processes, minimizing risks, controlling budget and implementing industry best practices in Mexico and LATAM, to enhance our performance and help Stori’s growth not only in Mexico but also in LATAM.
Main responsibilities:
- Payment Network Management: Manage and optimize our payment network infrastructure, including but not limited to banking relationships, payment processors, and card networks.
- Relationship Management: Grow and maintain strong relationships with financial institutions, payment processors, and other third-party partners to ensure smooth operations, as well as negotiate favorable terms.
- Compliance and Risk Management: Stay close to regulatory requirements and industry standards related to payments, ensuring compliance with all applicable laws and regulations. Develop and implement risk mitigation strategies to safeguard against fraud and other risks.
- Payment Process Optimization: Continuously assess and improve payment processes to enhance efficiency, reduce costs, and improve the overall customer experience. Working closely with our different teams in order to have a cross-collaboration between different teams.
- Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) related to payment network operations, analyze trends, and prepare regular reports for management review.
- Team Leadership: Lead, mentor and grow a team of payment analyst professionals, providing guidance, support, and professional development opportunities as needed.
- Collaboration: Collaborate cross-functionally with internal teams such as R&D, Finance, IT, Fraud, Ops, etc., to ensure alignment and synergy in payment network operations.
What we are looking for:
- Bachelor's degree in Business Administration, Finance, or related field. MBA or other relevant advanced degree preferred.
- 7 years of experience in payment network management and financial services.
- Strong understanding of payment systems, brand requirements , card networks, and alternative payment methods.
- Proven track record of building and maintaining relationships with financial institutions and payment processors.
- Proven track record of implementation projects in topics around payments and networks
- Deep knowledge of regulatory requirements and industry best practices related to payments.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Excellent communication and interpersonal skills.
What we offer
- Make a positive impact on the lives of our customers via financial inclusion
- Professional development opportunities
- International exposure & work experience
- Company swag
- Legally required benefits
