Our Head of Human Resources will lead all people-focused operations and be responsible for building an employee-oriented, high-performance culture that emphasizes exceptional work quality, personal development, and accountability.


- Designing organizational structure to support breakneck team expansion alongside our executive team

- Establishing and leading all talent acquisition, training, onboarding, and departure processes

- Onboarding, training, and managing third-party recruiters and/or search firms to assist with hiring

- Developing performance tracking methods and incentive programs to ensure consistent team quality and high retention

- Overseeing all payroll, benefits, and other compensation-related items and serving as an escalation point for team-wide issues

- Ensuring regulatory compliance across all HR functions

- Working with HR teams at Walmart and Jet to align on internal processes and delegate HR responsibilities strategically

- Collaborating with team leads and informing their responsibilities on personnel matters

- Building a positive, empowering, and fun culture that scales with our team 


- 7+ years in human resources

- Mastery of Google Sheets / Excel

- Exceptional (and perhaps obsessive) attention to detail -- You never let anything slip through the cracks

- Ability to multitask -- No matter how chaotic the circumstances, you know how to handle lots of moving pieces without getting overwhelmed

- Impeccable communication skills -- You write and speak eloquently, no matter how tired or stressed you are, with a focus on efficiency and clarity

- Deep sense of accountability -- You follow through on every responsibility assigned to you and understand that delegating a task does not relieve any such accountability

- Passion for dynamic environments -- You’re excited by the prospect of working at a young, high-growth company where things are changing every day

- Good sense of humor 


- You require hands-on management or regular checkins to thrive

- You get overwhelmed easily or have a short temper

- You ever arrive late to anything

- You lose emails or take days to reply

- You work best in highly structured environments


Parcel is a technology-based last-mile delivery company based in Brooklyn, launched in September 2014. We deliver for online retailers looking to improve their customer experience, with services like same-day delivery and scheduled evening delivery. We pride ourselves on exceptional service and unparalleled transparency -- made possible by our all-employee workforce and proprietary technology platform. In September 2017, we were acquired by Walmart, where we're continuing to independently operate as usual while beginning to deliver for Walmart and Jet as well.

This next chapter is going to be the craziest and most exciting yet -- come join us!

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