Parcel is a technology-based last-mile delivery company based in Brooklyn, launched in 2014. We deliver for online retailers looking to improve their customer experience, with services like same-day delivery and scheduled evening delivery. We pride ourselves on exceptional service and unparalleled transparency -- made possible by our all-employee workforce and proprietary technology platform. In September 2017, we were acquired by Walmart, where we're continuing to independently operate as usual while beginning to deliver for Walmart and Jet as well. 

This next chapter is going to be the craziest and most exciting yet -- come join us!

Operations Associate

Parcel is seeking a hungry, hard-working Operations Associate to join our amazing team. We’re looking for a resourceful, efficient, and detail-oriented logistics pro who's excited to do whatever it takes to help power our breakneck growth.

Responsibilities may include: 

  • Monitoring our delivery operations and handling exceptions or emergencies as they arise
  • Serving as a friendly, helpful point of contact for clients, Drivers, and vendors
  • Helping plan efficient routes on a daily basis for our team and managing our routing software accounts
  • Developing and implementing systems to procure and maintain company fleet and transportation supplies
  • Overseeing warehouse operations and real estate expansion projects
  • Assisting with hiring, training, and managing our team of Drivers
  • Working with the entire operations team to develop and refine processes for all daily operations (fleet maintenance, package processing/sorting, delivery dispatching, etc.) 

Required Qualifications:

  • 2+ years of experience in operations or logistics
  •  Eagerness to get your feet wet in all types of operations: you love jumping from one project to the next and are excited by a multi-faceted role
  •  Commitment to hard work and irregular hours: you understand what being at a high-growth startup means and aren't scared by round-the-clock on-call hours
  •  Impeccable communication skills: you speak and write articulately with a focus on efficiency and clarity
  •  Exceptional (and perhaps obsessive) attention to detail: you never let anything slip through the cracks
  •  Extreme resourcefulness: you have a rare knack for getting amazing things done quickly, cheaply, and independently
  •  Passion for building things from scratch: you know that sometimes, if you want something done right, you have to do it yourself

Preferred Qualifications:

  •  Experience in a startup or other high-growth environment
  •  Experience with people management
  •  Mastery of Excel / Google Sheets
  •  Current driver’s license

This won't be a good fit if you: 

  •  Don’t like getting your hands dirty (figuratively or literally!)
  •  Ever arrive late to anything
  •  Get overwhelmed easily
  •  Lose emails or take days to reply
  •  Work best in highly structured environments
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