Code Eight is making everyday shopping magical with a highly personalized shopping experience that brings the relationship back to retail and optimizes it for the digital world. Our journey has just begun and we are building a hard-working passionate founding team to join us as we have fun delighting customers, changing the retail landscape and driving technical innovation.

We're blushing. Some of our favorite press links:

Who will love this job:

  • A data junky - you love compiling data to show progress and guide decision making
  • A doer - you thrive in a fast-paced environment; we move quickly and need a teammate who will too
  • A creative problem solver - you have the ability to think outside of the box and maintain a flexible approach to problem solving
  • An organizer - you have superb organizational skills, attention to detail, and ability to execute a plan in a methodical, structured way
  • Someone who loves moving at a fast pace - Desire to be a part of one of a fast-growing technology startup where the only constant is change

What you’ll do:

  • Own all steps of order processing process, including identifying optimal retailer to source from based on customer and internal operational SLAs
  • Collaborate with Customer Experience and Logistics teams to strive for perfection in order execution  
  • Analyze shipping speed by vendor to identify plan to consolidate
  • Communicate accurate and complete delivery details to customers in a timely manner
  • Identify opportunities to improve delivery guidance and shorten delivery timelines
  • Refine and support with product level data tagging and analysis

What you should have:

  • Experience working in customer facing role is preferred
  • Excellent verbal and written communication skills, fluent in English
  • Excellent interpersonal and communication skills
  • Excellent organizational skills
  • Proficiency in multiple tech platforms, including CRM systems, Slack, and Google Drive

Pay, perks & such

At Code Eight, we provide competitive salaries and a full slate of benefits including health coverage, a 401K plan and pre-tax commuter benefits. Of course, we also have start up perks like snacks, fun events, fitness reimbursement, and a great downtown NYC-based office. We host bi-weekly lunch ‘n learns and all hands meetings. We are a start-up without the typical risk profile of most startups - we empower employees to dig in and focus on solving big consumer problems. We are proud to raise the bar so you can too!

Come join us!

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