Help empower our global customers to connect to culture through their passions.

Why you’ll love this role

Interested in joining the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting leadership team, hyper-growth company as we continue to expand our operations globally.

The Director of Operations is a key member of the leadership team responsible for overseeing all aspects of the operation including; order fulfillment, labor management, quality assurance, inventory accuracy, and materials procurement. The Director of Operations will work cross-functionally with the business teams as they develop short and long-term growth strategies.

What you will do

Establish team member responsibilities to meet the daily business demands and productivity targets
Leading and developing a team
Ensure accurate and on-time fulfillment and shipment of all customer orders
Supervise and train the operations team to optimize quality and productivity for a high growth environment
Proactively identify and lead process improvement initiatives
Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes
Manage raw materials procurement and inventory levels
Support digital asset management for the online product catalog
Develop, implement and maintain standard operating procedures
Provide reporting on daily, weekly and monthly key performance metrics
Maintain accurate inventory through proper inventory management and cycle count procedures
Establish and manage an operations budget
Work cross-functionally with all departments to identify, develop and execute on process improvements

About you

Extensive years of management experience in a warehouse operation, manufacturing, production, or distribution environment
Lean Six Sigma/ continuous improvement experience a plus
Strong analytical and problem-solving skills
Demonstrated experience with effectively delegating and managing time
Demonstrated experience with setting and communicating clear expectations and measuring performance results
Experience holding people accountable for achieving goals within expected timelines

Nice to have skills

Fluency in Dutch
Fashion / Sneaker industry knowledge
Experience in a start up hyper growth business.

Location: Eindhoven - Onsite

About Us

StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.

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When you apply to a job on this site, the personal data contained in your application will be collected by StockX LLC (“Controller”), which is located at 1046 Woodward Avenue, Detroit, MI 48226 and can be contacted by emailing HR@stockx.com. Controller’s data protection officer can be contacted at dpo@stockx.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under either the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at l egal@stockx.com.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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Operations Director

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