Help shape the next generation of ecommerce for the next generation of consumer.
About the role
The Quality Assurance Specialist will work cross-functionally with our team supporting the operation in an accurate and timely manner. S/he will audit process to assure effective operation and control and to verify compliance with established standard practices. This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable product, performing material and product evaluations, and recording organizing, and analyzing results.
What you'll do
Review quality issues with products and review level of severity
Document quality issues with the product and communicate with Operations, Customer Service and Customers
Identify, communicate and execute process improvements
Provide daily, weekly and monthly reporting of quality performance
Communication within operations team members on quality concerns and corrective actions
Support the quality assurance process and procedures across operations
Support analysis requirements for operations expansion into additional locations
Identify opportunities to continue to improve the efficiency of operations
Develop and execute supplier scorecards
Coordinate and manage supplier business reviews
Support and help develop Marketing and Operations forecasting
Provide project assistance for additional tasks as needed
Minimum of 2 years experience in quality assurance, operations, or a related field
High School diploma or equivalent
Sense of urgency to perform tasks to timelines
Comfortable in a fast-paced work environment
Ability to work well in teams and good communication skills
Strong attention to detail
In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter. Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price.
With key leadership and an inspiring vision in place, we believe we’re poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we’re looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges.
If you’re a doer who’s ready to solve tough problems with plenty of laughs along the way, we’d love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We’re committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don’t need to know a thing about sneakers or fashion.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.