Help shape the next generation of ecommerce for the next generation of consumer.
About the Role
The Sneaker Authenticator inspects sneakers to ensure they meet the standards and conditions of StockX and are authentic. This person will work closely with our operations and customer service team to ensure we deliver an outstanding customer experience. In addition, this role supports the documentation of our authentication guide and helps to develop our growing team.
Your work will be fundamental to the success of the business, ensuring that StockX delivers on it value proposition of delivering authentic items to customer.
What you will do
Inspect and process sneakers adhering to strict standards of condition and authenticity
Assist with building product authenticity guide
Proactively work with customer service and other team members to improve process
Support operations team in unloading trucks, palletizing boxes, opening boxes when needed
Minimum of 3 years of experience in retail, customer service, operations, or a similar environment
Proven experience in reviewing and authenticating sneakers
Product knowledge of sneaker manufacturing and illegitimate shortcuts
Strong attention to detail and accuracy
Ability to work well in teams and good communication skills
Comfortable in a fast-pace, entrepreneurial work environment
Our global platform offers unprecedented access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price. And, unlike other ecommerce sites, StockX hand-checks every purchase (20,000+ daily trades) at one of our regional authentication centers.
StockX’s special formula has rocketed the company to a multibillion dollar valuation, with 10M+ lifetime trades on the platform—more than half of those coming in the last year. And we’re just getting started.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.