Help shape the next generation of ecommerce for the next generation of consumer.
About the role
The Quality Assurance Specialist will work cross-functionally with our team supporting the operation in an accurate and timely manner. They will audit processes to assure effective operation and control and to verify compliance with established standard practices. This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable products, performing material and product evaluations, and recording, organizing, and analyzing results.
What you will do
Review quality issues with products and review level of severity
Document quality issues with the product and communicate with Operations, Customer Service and Customers
Identify, communicate and execute process improvements
Provide daily, weekly and monthly reporting of quality performance
Communication within operations team members on quality concerns and corrective actions
Support the quality assurance process and procedures across operations
Support analysis requirements for operations expansion into additional locations
Identify opportunities to continue to improve the efficiency of operations
Minimum of 2 years experience in quality assurance, operations, or a related field
High school diploma or equivalent
Sense of urgency to perform tasks to timelines
Comfortable in a fast-paced work environment
Strong attention to detail
Our global platform offers unprecedented access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price. And, unlike other ecommerce sites, StockX hand-checks every purchase (20,000+ daily trades) at one of our regional authentication centers.
StockX’s special formula has rocketed the company to a multibillion dollar valuation, with 10M+ lifetime trades on the platform—more than half of those coming in the last year. And we’re just getting started.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.