About Stitch

Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.

We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.

Our People Performance and Engagement Partner is responsible for executing our People Strategy to ensure that we retain and grow top talent. They understand clearly the non-negotiable elements of Stitch’s People Processes so that they can partner with business units to design, implement, maintain and enhance customised solutions that target their unique people requirements.

Key Responsibilities

  1. Responsible for the design and implementation of people solutions for specific teams within Stitch.
  2. Partner closely with the People Operations Lead to design, develop, implement and review end-to-end people processes relating to attraction, retention, governance, learning and development, performance management, promotions, change management and offboarding (to name a few) to better service your organisations.
  3. Optimise organisational design to increase productivity, alignment and delivery.
  4. Own end-to-end recruiting in your organisation.
  5. Assist leaders and managers to deal with organisational, people and change issues proactively.
  6. Identify training needs that will ensure the team can grow with the business and help managers implement the solutions and report on the results.
  7. Drive the development and rollout of future-proof compensation and benefits strategies.
  8. Implement rewards and recognition interventions to increase employee engagement and bottom-line results.
  9. Report back on engagement survey results, propose relevant action plans and partner with managers and people ops to action accordingly.
  10. Support inclusion and belonging initiatives to foster a culture of diversity and inclusion.

Requirements

  • 4 years experience within people functions at a high-growth technical organisation.
  • A good understanding of all the disciplines within HR: diversity and inclusion, performance management, compensation and benefits, talent management, employee and union relations, etc.
  • Excellent coaching, mentoring, stakeholder management and relationship building skills.
  • Excellent verbal and written communication skills.
  • Demonstrable grasp of people management strategies.
  • Good change management and project management capabilities.

Benefits & Perks

🏖️ Remote-friendly Work

We recognise and value the importance of enabling remote work and maintaining a globally distributed workforce. We cater to equitable employee experiences for both in-office and remote team members. We remain conscientious about ensuring a level playing field, especially around team events, business meeting practices, and office-driven benefits. While we facilitate remote work, we also see the value in bringing the full team together in person from time to time.

🎨 Stock Ownership

We believe in the power of ownership. That's why every team member becomes a part-owner of Stitch. Our employee stock ownership plan ensures that when the company thrives, you do too.

Time Off

Taking time off from work is critical to ensure that you can take necessary breaks and have time for important life events outside of work. It also helps you manage your energy better. In line with this, we provide a generous annual leave policy, along with supportive family responsibility, parental, study, and long-tenure sabbatical leave options, designed to accommodate the diverse needs of our team.

📚 Learning & Development Fund

We are committed to the professional growth of our team. Each year, we allocate $3,000 per team member for learning and development, supporting a culture of continuous improvement and skill enhancement.

🩺 Health Insurance Contribution

Recognising the importance of health and well-being, we contribute to health insurance for all team members and provide group health insurance schemes in certain jurisdictions.

💻 Equipment

To ensure our team has the tools they need, new members receive a brand-new Mac laptop along with the necessary peripheral equipment upon joining Stitch.

💜 Employee Assistance Programmes

We care about the well-being of our team. Our Employee Assistance Programmes provide you with the necessary resources and support to not only excel in your job but also to thrive in your personal life. Whether it's counselling, advice, or support services, we're here to help every step of the way.

Other notable benefits and perks

Celebrations for important life and work milestones  
Daily team lunches in the Cape Town office 
Annual work retreats 
New starter dinners
Frequent team and company events

 

Compliance with POPIA
Our processing of your Personal Information is subject to, and in compliance with, the provisions of POPIA.

Privacy and security of your information
We will process your information only on instructions from you, which we are deemed to have received when you submit information on our website. We will maintain the confidentiality and security of such information per the standards contained in the POPIA, which requires us to adopt reasonable safeguards to protect the integrity and confidentiality of such information from unauthorized access, loss or destruction.

 

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