Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Founded in 2006, Steer by Mechanic Advisor began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer by Mechanic Advisor has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.

About the Role

Steer is seeking a skilled and dynamic Associate Engineering Manager with extensive experience in .NET development to lead and inspire a team of software engineers. As a Team Lead, you will play a hands-on role in the design, development, and delivery of a commercial CRM solution for the automotive service industry. In addition to your technical expertise, you will be responsible for guiding and managing the team, fostering collaboration, and ensuring the successful execution of projects while promoting the growth and professional development of team members.

This role will be 60% hands-on and 40% people-management focused and report to the Director of Engineering.

  • Technical Leadership: Provide expert guidance in .NET development, utilizing your in-depth knowledge of C#, ASP.NET, and related technologies to drive the team's technical decisions and solve complex challenges.
  • People Management: Lead, mentor, and motivate a team of software engineers, fostering a positive work environment and promoting their professional growth. Conduct regular one-on-one meetings, provide constructive feedback, and support team members' career development.
  • Resource Planning: Collaborate with product managers, engineering leadership, and peer team leaders to clarify scope, requirements, and timelines. Take ownership of resource allocation within your team to ensure features are shipped in time with the product roadmap.
  • Code Review and Quality Assurance: Conduct thorough code reviews to maintain quality standards, optimize performance, and ensure maintainability. Implement best practices and ensure the team adheres to established guidelines.
  • Architectural Design: Design cloud-scale, service-oriented architectures and patterns 
  • Collaboration: Foster effective collaboration with cross-functional teams to ensure seamless integration with our CRM platform and deliver exceptional user experiences.
  • Documentation: Maintain clear and comprehensive technical documentation, including design documents, architectural diagrams, and API specifications, to facilitate collaboration and knowledge sharing.
  • Stakeholder Communication: Engage with product and engineering leadership, providing progress updates, risks, and opportunities. Collaborate with other team leaders to align engineering efforts with our product roadmap

 

You Have

Must have:

  • Minimum of 6 years of experience in .NET development, with a firm grasp of C#, ASP.NET APIs, and related backend technologies.
  • Experience with directly managing people or cross-functional projects.
  • Experience architecting cloud-based microservices and public-facing APIs.
  • Demonstrated understanding of SQL and NoSQL databases.
  • Solid understanding of commercial software development, design patterns, and best practices.
  • Proficiency in code review, debugging, and performance optimization techniques.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse and dispersed teams.
  • Strong problem-solving skills and a passion for delivering high-quality products.
  • Experience with Agile/Scrum methodologies and related tools.

Nice to Have

  • Experience developing cloud-scale commercial SaaS solutions.
  • Experience with architecting application frameworks or developer tools
  • Contributor to one or more open-source projects
  • Experience integrating with payment and billing systems

Interview Process

  1. Recruiter Screen (30 min)
  2. Technical Interview (90 min)
  3. Hiring Manager Interview (45 min)
  4. Product Interview (45 min), Career Journey Interview (60 min)

 

We Offer

  • 100% remote
  • 100% covered health insurance
  • Flexible PTO with 15 days minimum per year
  • Health days
  • Generous Parental Leave
  • 401k
  • Learning Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative and innovative work culture
  • Opportunities for career growth and development

At Steer, we value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

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