About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

 

Who we're looking for:

We’re looking for a Network Delivery Technician to work on team and solo missions to support the Network Deployment team by configuring and provisioning proprietary and off-the-shelf wireless PTP and PTMP radios; and fixing network performance issues. You will work with switches, routers, network management systems, wireless radios, and other IP network devices. A typical day can sometimes be physically demanding, but you'll be willing to participate in field deployments that are often off-site and occasionally off-hours. This position will be based in Denver but you must be willing to travel locally as required for the position.

 

What you’ll do:

  • Establish and maintain a deep understanding of the overall Starry technology portfolio
  • Participate in design sessions with Engineering and Deployment QA to develop an understanding for how we approach the design process, how to read design documents and how to configure and provision various network components
  • Configure routers, switches, NUCs, wireless radios, and other IP network devices in preparation for their deployment to customer sites
  • Track, prioritize, and handle technical activities and landmarks from start of build to customer-ready
  • Troubleshoot and correlate event/alarm events and resolve trouble tickets
  • Produce positive results in high-pressure situations
  • Some work shifts outside of normal business hours, performing tasks that can only be accomplished outside business hours and address any new issues that may arise
  • Beyond day-to-day responsibilities, develop creative approaches to keep operational costs low and improve the efficiency of our approach to infrastructure deployment

 

Who You Are:

  • You have either a Bachelor's, Technical Institute degree or certificate in Computer Science, Network Management, Information Systems, or other related field or work experience
  • 2-4 years of experience as a network technician, preferably in the field
  • Experience in the development and implementation of one or more of the following: data and IP services (VoIP, MPLS, VPN, Internet, data center deployments) or managed network services (LAN, WAN, WLAN)
  • Experience configuring network devices including routers and switches
  • Must have experience with Cisco CLI
  • Must have at basic knowledge of TCP/IP and the OSI 7 layer model
  • You are familiar with IP addressing and subnetting
  • Understanding LTE and Microwave technologies is a plus but not required
  • Proven and strong competency in diligently updating as-built documentation for internal partners: often in the form of network implementation plans, physical network designs, documents, and spreadsheets
  • Must be able to lift up to 60 lbs regularly, respond quickly to avoid or mitigate potentially dangerous situations, move safely over uneven terrain, safely climb ladders while carrying up to 40 lbs, and work outdoors in extreme weather
  • Must adhere to OSHA safety guidelines and wear personal protective gear properly
  • Must be able to bustle about, bend, squat, or stand for prolonged periods of time
  • Background check may be required

 

Starry works hard, so we take care of each other and enjoy ourselves along the way. Check out some of the benefits you’ll enjoy if you join the team:

  • Premium medical, dental, and vision coverage with no employee contribution required
  • 12 weeks of paid parental leave
  • Snacks always on hand
  • Groups for skiing, biking, running, climbing, stretching, shuffleboard, darts, and more

 

Happy Interneting!

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Starry, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.

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