About Starry:

Starry is reinventing the way people connect to the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.

 

 

Who we’re looking for:

Starry is looking for a tech-savvy Network Technician who’d like to help us redefine how people access the internet. You will act as the face of Starry Internet Services to vertical asset owners and will be responsible for driving our network infrastructure projects by leveraging your infrastructure construction and networking knowledge.

Reporting to the Vertical Assets Sr. Project Manager, this role will provide continued support for the construction and deployment of Vertical Asset (Beam/Hybrid Serving sites) for expansion of the Starry network and Internet services. The Network Deployment Technician will be responsible for the installation and delivery of assigned Vertical Assets projects and build outs.

 

What you’ll do:

  • Delight customers and provide a superior customer experience
  • Configure and install all wireless equipment (Shields, radios) in any combination of
    external and internal cabinets, antennas, coaxial cable, fiber optic, DC cabling and UTP,
    CAT6, and cables on indoor and outdoor vertical structures
  • Perform rack and patch of equipment and aim radios to meet RF designs for VA sites
  • Develop and document IDP for all network equipment required to activate a new VA site
  • Perform configuration and troubleshooting of all new and existing VA sites
  • Provide support for the Field Maintenance team during radio and shield swaps
  • Support the Starry Licensed Electrician in installing AC / DC powered equipment,
    including electrical panel, disconnect, and meter housing running of conduit
  • Install various ground mounted equipment and power/meter cabinets/pedestals
  • Running of cables and termination of wall and ceiling mounted components while on
    ladders and/or at heights
  • Complete Fiber splicing and UTP certification and testing
  • Complete job related as built documentation for new and existing VA sites
  • Complete site surveys to troubleshoot and design corrective RF and RF/fiber optic
    installations for new and existing VA sites
  • Keep the VA Project Managers informed of progress of installation and update VA
    Tracker and Jira
  • Communicate and coordinate with customers and Starry Deployment team regarding
    specific safety concerns, local code, and company installation requirements
  • Follow safety protocols, including Personal Protective Equipment (PPE), as well as
    adhering to OSHA safety standards

 

Qualifications:

  • Minimum of 5+ years experience in leading construction teams to perform outdoor and
    in-building installation, deployment and fiber construction of telecom networks, and
    wireless infrastructure
  • 5+ years of hands-on experience with installing and weather-proofing conduits for
    Outside Plant, Telephone, and Power engineering systems
  • 5+ years of experience with common wireless equipment, including Fiber, Switches,
    Repeaters, Coaxial Cable, CAT 6 Cable, Antennas, Splitters, Fiber Cable, etc.
  • Demonstrated ability to drive performance and execute against plans as well as
    complete installations independently in a professional manner at all job sites
  • Knowledge of safe operation of vertical lift and truck mounted boom/vertical lift as well as
    demonstrated ability to use basic hand and power tools needed for installation projects
  • Working knowledge and understanding of wireless networks, including modulation
    techniques (UTMS, GSM, LTE Pathing plus etc.), amplifier/antenna/cable theory
  • Strong customer service and communication skills
  • Demonstrated ability to work well on a team
  • Must be able to lift up to 60 lbs regularly, respond quickly to avoid or mitigate potentially
    dangerous situations, move safely over uneven terrain, safely climb ladders while
    carrying up to 40 lbs, and work outdoors in extreme weather
  • Must adhere to OSHA safety guidelines and wear personal protective gear properly
  • Must be able to bustle about, bend, squat, or stand for prolonged periods of time
  • Background check may be required

 

We work hard, so we take care of each other and try to enjoy ourselves along the way. We have:

  • Premium medical, dental, and vision coverage with no employee contribution required
  • 12 weeks of paid parental leave
  • Catered meals on a weekly basis
  • Groups for skiing, biking, running, climbing, stretching, shuffleboard, darts, and more

 

Happy Interneting!

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Starry, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.

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