About Starry:


Starry is reinventing how people connect to the internet. Our mission focuses on two things —
first, on being an internet service provider committed to simplicity, transparency, and delight,
and second, on providing high-speed internet to underserved communities both locally,
nationally and globally. We approach our mission with a cutting-edge wireless technology, user
experience designed to delight, and a diverse and intellectually curious company culture.


Why you'll love working here:


Starry is a fast-growing company, with incredible ambition to build new markets, and new
products and services. At Starry, autonomy and creativity are rewarded; you’ll have control of
your own time and the opportunity to develop your ideas and initiatives. Our team is tightly-knit,
highly collaborative, and very driven.

Who we’re looking for:

Starry is looking for a tech-savvy Network Technician who’d like to help us redefine how people
access the internet. You will act as the face of Starry Internet Services to vertical asset owners
and will be responsible for driving our network infrastructure projects by leveraging your
infrastructure construction and networking knowledge.
Reporting to the Vertical Assets Sr. Project Manager, this role will provide continued support for
the construction and deployment of Vertical Asset (Beam/Hybrid Serving sites) for expansion of
the Starry network and Internet services. The Network Deployment Technician will be
responsible for the installation and delivery of assigned Vertical Assets projects and build outs.

 

What You’ll Do:

● Delight customers and provide a superior customer experience
● Configure and install all wireless equipment (Shields, radios) in any combination of
external and internal cabinets, antennas, coaxial cable, fiber optic, DC cabling and UTP,
CAT6, and cables on indoor and outdoor vertical structures
● Perform rack and patch of equipment and aim radios to meet RF designs for VA sites
● Develop and document IDP for all network equipment required to activate a new VA site
● Perform configuration and troubleshooting of all new and existing VA sites
● Provide support for the Field Maintenance team during radio and shield swaps
● Support the Starry Licensed Electrician in installing AC / DC powered equipment,
including electrical panel, disconnect, and meter housing running of conduit
● Install various ground mounted equipment and power/meter cabinets/pedestals
● Running of cables and termination of wall and ceiling mounted components while on
ladders and/or at heights
● Complete Fiber splicing and UTP certification and testing
● Complete job related as built documentation for new and existing VA sites
● Complete site surveys to troubleshoot and design corrective RF and RF/fiber optic
installations for new and existing VA sites
● Keep the VA Project Managers informed of progress of installation and update VA
Tracker and Jira
● Communicate and coordinate with customers and Starry Deployment team regarding
specific safety concerns, local code, and company installation requirements
● Follow safety protocols, including Personal Protective Equipment (PPE), as well as
adhering to OSHA safety standards
Experience and Education Required:
● Minimum of 5+ years experience in leading construction teams to perform outdoor and
in-building installation, deployment and fiber construction of telecom networks, and
wireless infrastructure
● 5+ years of hands-on experience with installing and weather-proofing conduits for
Outside Plant, Telephone, and Power engineering systems
● 5+ years of experience with common wireless equipment, including Fiber, Switches,
Repeaters, Coaxial Cable, CAT 6 Cable, Antennas, Splitters, Fiber Cable, etc.
● Demonstrated ability to drive performance and execute against plans as well as
complete installations independently in a professional manner at all job sites
● Knowledge of safe operation of vertical lift and truck mounted boom/vertical lift as well as
demonstrated ability to use basic hand and power tools needed for installation projects
● Working knowledge and understanding of wireless networks, including modulation
techniques (UTMS, GSM, LTE Pathing plus etc.), amplifier/antenna/cable theory
● Strong customer service and communication skills
● Demonstrated ability to work well on a team
● Must be able to lift up to 60 lbs regularly, respond quickly to avoid or mitigate potentially
dangerous situations, move safely over uneven terrain, safely climb ladders while
carrying up to 40 lbs, and work outdoors in extreme weather
● Must adhere to OSHA safety guidelines and wear personal protective gear properly
● Must be able to bustle about, bend, squat, or stand for prolonged periods of time

 

We work hard, so we take care of each other and try to enjoy ourselves along the way. We have:

  • Premium medical, dental, and vision coverage with no employee contribution required
  • 12 weeks of paid parental leave
  • Catered meals on a weekly basis
  • Groups for skiing, biking, running, climbing, stretching, shuffleboard, darts, and more

 

Happy Interneting!

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Starry, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.

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