Team Travel Coordinator 

  • We have engineered the number 1 online reservation and mobile app booking platform in the sports and group travel sector.
  • Our TEAM is from the sports, customer service, hotel, & hospitality industries.
  • Our technology makes the entire booking process easier on coaches, managers, team moms, hotel partners, Convention Bureaus (CVB) and Sports Commissions.
  • Our TEAM enables you to BOOK EASY. PLAY HARD. SLEEP WELL.


  • We provide tournament directors and team managers FREE housing management services.
  • We select and negotiate the lowest rates guaranteed and contract with our hotel partners in close proximity to the venues.
  • We provide helpful information about event information, hotel locations, amenities and directions to all team members.
  • We provide tournament directors real time data reporting regarding room block reservations and capturization, this data is critical for the economic impact of your event.
  • We afford Tournament Directors to focus their time on tournament logistics such as team recruitment, scheduling, venues, officiating, etc.
  • We enable coaches, managers, team moms and organizers to focus their time on other team activities and administrative duties.

Team Travel Coordinator Job Overview
Enjoy a fast paced position with a lot of variety with the leading youth sports hotel booking company in North America. The Team Travel Coordinator is the face of TeamInn. You will work closely with team managers and coaches to provide the ideal housing solutions to fit their team’s needs. You will assist teams by providing them knowledge of their areas of travel, provide a variety of hotel solutions, develop long term relationships with team leaders and coaches, and provide the ultimate customer service experience for every team.
This position can be very fulfilling for the right person that has a good blend of relationship building, ability to multi-task, enjoy periodic travel, and can retain knowledge of areas. Use your people skills, multi-tasking skills and ability to shine through the phone to succeed because this job has a lot of variety in a very fast paced office.
TeamInn is a family-like environment with a near perfect employee retention rate each year. This means that we keep our employees and work with them to advance into positions in which they can shine.
We work hard and expect you to work hard as well. Our team environment supports company accountability and company support. You will not only represent TeamInn but represent all of our events and our hotel partners. You will need to ensure clear and accurate communication, have the ability to be detailed and focused. The Team Travel Coordinator will be well versed in promotions, events, rates, and other strategies to meet the client’s needs and requests.

General Responsibilities

  • Works directly with team managers to coordinate room blocks for their team travel.
  • Manages all group block requests for designated events, prepares all event documentation and coordinates with hotel contracting department. Interacts with hotel properties (when needed) and positively works with team manager/leader as the single point of contact to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events.
  • Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.
  • Make and answer a high volume of calls and maintain a rapid response rate according to agreed standards. Log information on calls received, where required and maintains detailed and accurate records.
  • Solve problems and/or suggest alternatives to previous arrangements if necessary.
  • Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
  • Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
  • Establish and maintain effective working relationships with co-workers, supervisors and the general public.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
  • Assist in any other tasks and responsibilities as assigned.

College Degree is preferred but we evaluate all quality applicants. Hospitality, event, hotel, or other related experience can be equally viable. Must have high school diploma or equivalent.


  • Hotel group sales experience is preferred.
  • Strong organizational, excellent written and oral communication skills are required.
  • Positive interpersonal skills required.
  • Must be fluent in verbal and written English.
  • Excellent computer and typing skills are required. Excel and Word proficiency desired.
  • Excellent listening and comprehension skills required.

Job Type: Full-time

Job Location:

  • Wooster, OH

Required education:

  • High school or equivalent

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Stack Sports are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.