Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say "awww." Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.

What does this position do?

The Store Supervisor is responsible for assisting the Store Manager by monitoring employee activity, coordinating the shipping and receiving of merchandise, solving problems at a day-to-day level, and assisting our Fans.  In addition, the Store Supervisor responsibilities include:

  • Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
  • Endorses, models, and develops team to deliver Squishables’ selling and service expectations
  • Enforces sales strategies, initiatives, and growth across all categories
  • Works with Store Manager to flex store business strategies and personal selling techniques to contribute to overall store and financial results
  • Leverages floor supervisor assignment responsibilities to deliver strong metrics; remains results-driven, including through team selling and selling to multiple customers
  • Productivity Management: holds sales team accountable for personal sales
  • Maximizes clientele strategy in partnership with the Store Manager monitoring process over time to achieve business goals and objectives
  • Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives)
  • Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
  • Supervises the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth
  • Welcomes feedback and adapts behaviors; creates short and long-term goals to achieve personal metrics and performance development
  • Regularly provides feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager
  • Able to assume Acting Store Manager duties in the absence of the Store Manager

What are the Skills and Qualifications?

  • 1-2 years of prior retail experience, preferably in a pop-up, promotional, or boutique environment
  • Excellent commercial awareness and proven ability to meet sales targets
  • Flexibility to work both evenings and weekends
  • Ability to transport stock as may be required; lifting cartons up to 25 lbs.

The pay for this role is $20.50/hour

At Squishable.com, Inc. we value, celebrate, and support diversity and inclusivity across our community and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant’s race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status.

 

 

CCPA disclosure notice here.

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