As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 2000+ employees helping the world’s most valuable enterprises make their customers happier.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
At a time when consumers are connected and empowered like never before, Sprinklr is helping the world's largest brands provide amazing experiences at every turn. Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organizations to work together across social, marketing, advertising, research, and customer care to manage customer experience at scale. Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike, P&G, Shell, Samsung, and Visa.
At Sprinklr, we're customer obsessed, treat one another like family, and take extreme pride in who we are and what we're building it is core to who we are as a company.
Director Cloud Alliances
Conducting a search for a Director of Cloud Alliances to join our Alliances team and manage our key cloud alliance partners, including AWS, Google & Microsoft. The Director of Cloud Alliances will be responsible for driving key analysis on GTM programs and initiatives across technology and competitive trends and relevance to our cloud partners and end client's businesses. He/she will play an instrumental role in the GTM team to drive and recommend GTM plans and co-selling strategies to drive and accelerate Sprinklr’s sales. Key to success is the ability to be able to work on a wide variety of initiatives from partnerships, sales, product services, and strategy and analyze what is "working" and "not working" to support Sprinklr's objectives.
In this role you'll help us evolve the next generation of the Sprinklr’s platform. You have the opportunity to be a strategic force within Sprinklr to generate mutually beneficial results for Sprinklr’s solutions and the GTM organization. You will be able to provide analytical insights and recommendations to the company and go-to-market team on how best to improve or impact the product and programs to match the company objectives. You will have the opportunity to manage some of the largest technology cloud partners to execute a consistent GTM plan with each support cloud alliance.
What you will do
+ Implement a business plan which strategically aligns Sprinklr and cloud partners with scalable 'win-win' opportunities that will drive revenues with accountability through sell-to/sell-through/sell-with activities
+ Develop and manage relationships with cloud partners and align to accounts in Sprinklr sales organization within regions and vertical industries
+ Evangelize Sprinklr's products, solutions and brand to partner stakeholders creating enthusiasm and demand to work with Sprinklr.
+ Manage partner sales pipeline and provide accurate forecasts to Sprinklr’s alliance management
+ Strategize, negotiate & close partner agreements and support the sales process for end-customer agreements
+ Formulate and manage incentive partner budgets and KPIs; assuring the highest efficiency in partner marketing
+ Collaborate and communicate with cross functional stakeholders (internal and external), extended team members and external customer/partner audiences on the status and key milestones with alliances
+ Create and execute high quality marketing collateral, sales decks, social media, press releases, analyst briefings and webinar content aligned to priority solutions with measurable ROI
+ Facilitate co-marketing plans and align with Sprinklr marketing activities and initiatives
+ Conduct C-level conversations with Executives at Sprinklr and cloud alliance partners
+ Ensure appropriate technical enablement and product roadmap visibility with cloud alliance partners
+ Support Sprinklr direct sales team on cloud partner related matters, rules of engagement, and conflict resolution.
You are a strategic thinker and relationship builder that can develop strategic partnerships with internal and external stakeholders that generate mutually beneficial results for your company and the GTM organization.
You understand the company objectives and go-to-market initiatives, partner sell-through and sell-with models, vertical markets such as public sector, financial services, etc.
You will measure and evaluate various go-to-market initiatives with Cloud alliance partnerships. You will be able to provide analytical insights and recommendations to the company and go-to-market team on how best to improve or impact the programs to match the company objectives.
What You've Accomplished
+ MBA degree or equivalent experience
+ 7-10 years of strategy, partnerships, and/or business development experience in the technology industry or vertical industry
+ Experience working effectively across different sales, business development and technical teams, bringing together a cross functional team to deliver results
+ Solid understanding of business models for all types of partnerships
+ Excellent interpersonal, communications, and people leadership skills.
+ Ability to work in a fast paced, team environment
+ Strong time management skills
+ Proven consultative skills, including the ability to articulate a clear, concise return on investment value statement
+ Experience delivering sales messaging that articulates complex business and technical concepts to cross-functional audiences
+ Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment+
Prior experience in managing large cloud providers such as AWS, Google, Microsoft, etc.
+ Demonstrated success driving organizational change within partner/client organizations
+ Experienced in managing and leading strategic alliance teams
+ Prior experience in a Direct Sales role is a plus
We don’t just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our Sprinklrites, our products and our community. Every human has the potential to be amazing. Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know.
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. We offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
For the fifth consecutive year, Sprinklr has been named to the Forbes Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We were also named a 2020 Gartner Peer Insights Customers’ Choice for Social Marketing Management. And in 2019, Sprinklr was the only leader in the Forrester Research, Inc. report, The Forrester Wave™: Social Suites.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with Audible for Business, Linkedin Learning, and more.
EEO - Our philosophy on inclusion: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate our sense of belonging and fervently believe every employee matters, and should be respected, listened to, and have opportunities to contribute to the magic of Sprinklr!
We celebrate differences, and we seek to hear unique perspectives because it helps us all to learn. We seek to understand. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. As we continue on our growth journey, we know that bringing together diverse talent leads to better company-wide innovation, improved financial results and better decision making.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know.