Title: Assistant Director, Program
Department: HS Scholars, San Francisco
Salary: $85,400 - $97,500
Reports to: Director, Program
FLSA: Exempt
LOCATION/HOURS
This is a full-time, hybrid position based out of our San Francisco office. It is expected that some duties will be performed on-site at least 2-days a week, and some remotely, with the understanding that government and public health guidelines will help determine the extent to which it is safe to carry out in-person and onsite activities.
All candidates must be within commutable distance of SEO’s offices at Three Embarcadero Center, San Francisco, CA 94111, upon hire.
Standard work week:
- Fall Term: Tuesday through Saturday (3x a month); Monday through Friday (1x month)
- Spring Term: Tuesday through Saturday (3x a month); Monday through Friday (1x month)
- Summer Term: Monday through Friday
Working conditions:
- Ability to work a Tuesday through Saturday schedule and some nights as dictated by programming needs
- Work requires traveling to different physical locations (San Francisco and Oakland) for Saturday programming UC Law San Francisco, 200 McAllister St, San Francisco, CA 94102 and Laney College, 900 Fallon St, Oakland, CA 94607
All candidates must be within commutable distance of SEO’s offices at Three Embarcadero Center Promenade Level, Suite P-1 San Francisco, CA 94111 upon hire.
ABOUT SEO
We Propel Human Potential. SEO is an educational non-profit focused on improving outcomes for students that come from underserved and historically underrepresented backgrounds. For over 50 years, SEO has been an innovator in education, mentorship, and creating educational programs and opportunities that maximize the full potential of our students. We are on a mission to create an ecosystem of excellence for the students we serve!
ABOUT SEO SCHOLARS
SEO Scholars provides motivated, low income public high school students with a rigorous out-of-school supplemental academic curriculum, college guidance and the leadership development necessary to gain admission to, and succeed at, competitive colleges and universities. SEO Scholars San Francisco (SF Scholars) is the first expansion region for this program and aims to replicate for Bay Area students the stellar outcomes that the program has delivered in New York City. (Learn more here: SEO Scholars)
POSITION OVERVIEW & RESPONSIBILITIES
The Assistant Director, Program plays an essential role in overseeing and managing the day-to-day Scholars program for SF Scholars, including leading a growing team of six Program Managers as they work directly with Scholars across grades 9-12, driving overall strategy for Scholar advising, and developing and facilitating professional development. An ideal candidate will enjoy and excel at working collaboratively with teams, developing and supporting staff, and defining and refining strategy to ensure program quality remains high and reflects the evolving needs of Scholars and the college admissions landscape. This role reports to the SF Scholars’ Director, Program . The Assistant Director, Program’s key responsibilities are as follows:
Staff Management and Development
- Inspire, coach, develop, and support a team of 6-8 Program Managers through weekly department meetings, regular check-ins, observations, and feedback. Current team composition is as follows:
- Two 9th Grade Program Managers (3 months/year Feb-Apr)
- Two 10th Grade Program Managers (12 months/year)
- Two 11th Grade Program Managers (12 months/year)
- Create and nurture a culture that encourages intellectual curiosity and an inclusive, close-knit and supportive community
- Set meaningful, outcomes-oriented department and individual performance goals that meet overall program goals; conduct mid and end-of-year performance reviews
Program Strategy
- Collaborate with the Director, Programs to set the Scholar and Academic Advising strategy for all grade levels
- Oversee Scholar enrichment programs strategy, partnerships, and implementation
- Serve as the Program lead for the Professional Experience Internship Program, working directly with Scholars and partners and collaborating with the Development team
- Lead Scholar mentorship program strategy for 11th grade Scholars including mentor recruitment, training, matching, and events
- Manage the Scholar Handbook to ensure policies and procedures are updated regularly
- Oversee the Scholars Advising website
- Oversee the tracking, management, and analysis of program data, including attendance and retention
- Support Program Managers in troubleshooting Scholar issues
Professional Development
- Identify, develop and deliver an annual professional development series for Program Managers across various formats including external conferences and webinars, and internal team retreats and reflections
- Support Program Managers with Scholar mental health referrals and advising support
- Stay abreast of current guidelines, policies, and social service programs to ensure that SEO remains compliant, and revise, communicate, and update SEO policies, procedures, and resources accordingly
- Partner with Senior Manager of Student Services with NY Scholars team on continued development of policies and processes related to Scholars’ mental, physical and socio-emotional health
QUALIFICATIONS
- Master's degree in education, counseling, school psychology, social work, or a related field
- Experience teaching in a public/private middle or high school for 4+ years preferred (teaching and/or experience directly working with high school students highly preferred)
- At least 2 years of people management with a proven track record of leading diverse teams to successful outcomes ability to manage multiple priorities with high attention to detail
- Exemplary written, verbal, and interpersonal communications skills; must be able to address and engage with diverse and multicultural communities through different mediums, including in-person and through messaging platforms, video chats/conferences, and phone calls.
- Excellent interpersonal skills, strong work ethic, and high level of professionalism
- Familiarity and/or experience with public education and youth communities in San Francisco a plus
- Exceptional leadership skills and aptitude in building strong culture and community
- Highly adaptable and solutions-oriented with an ability to solve complex problems
- Must be experienced and technically proficient in MS Office and standard workplace applications like Zoom and Box. Intermediate to advanced Excel skills and working knowledge of Salesforce and LMS (we use Brightspace) strongly preferred
- The combined lived and learned experience to apply a race-intentional and inclusive lens to work and relationships.
- Bilingual Spanish/English is highly desirable
COMPENSATION & BENEFITS
SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.
The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.
EEOC Policy
At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from historically excluded and underrepresented communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.
Equal Employment Opportunity is not just the law, it is our commitment.
Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.
If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.