SUMMARY:

Support and lead the product teams through PLM related improvement projects as well as support the product teams with daily help desk support. Use the FlexPLM and Windchill tool sets to develop creative solutions to complex problems and validate requirements with stakeholders.

HOW YOU WILL MAKE A DIFFERENCE:

  1. Work on a small team in an environment where innovation is key; new challenges and opportunities arise frequently; and your analytical, collaboration skills are crucial.
  2. Brainstorming new concepts and ideas for company process across business systems.
  3. Help Specialized accelerate bike and on-bike development through the use of FlexPLM and Windchill.

ESSENTIAL RESPONSIBILITIES:

  1. Assess and qualify system, functional or feature questions, issues and errors
  2. Coordinate, assess and manage end user enhancement requests
  3. Coordinate and establish the severity level for problems and issues
  4. Support training new and existing end users as requested
  5. Support introduction of minor and major releases of FlexPLM and Windchill applications
  6. Work with functional teams to maintain and manage FlexPLM and Windchill system libraries, i.e., Materials, Vendor, Color, etc.
  7. Work with the business to define business process workflows and provide clear specifications to technology for implementation within FlexPLM and Windchill.
  8. Lead the implementation of new teams or business processes within FlexPLM and Windchill
  9. Oversee process improvement for bike and on-bike product teams or business processes.

EXPERIENCE REQUIRED:

  1. Bachelor’s degree.
  2. More than 2 years working with FlexPLM or similar hardgoods PLM.
  3. Experience working with international cultures and exceptional verbal and written English skills.
  4. Experience with Atlassian Confluence/JIRA preferred.
  5. Project Management experience and an understanding of Six Sigma is a significant plus.
  6. Experience with bicycle industry documentation requirements.
  7. Ability to work in a fast paced environment, think outside of the box, and travel internationally to different business sites 2-4 weeks a year.

About Specialized:

Specialized is the global leader in the designing and manufacturing of high performing technologically advanced bicycles, components and cycling apparel for world champion riders and cycling enthusiasts. Founded in 1974 and headquartered in Morgan Hill, California, Specialized is a global company with offices throughout the world.

 

 

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