Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
What You Will Do and Learn
We are looking for an Associate to join our Legal Ops Team!
We are seeking a highly skilled and experienced Senior DocuSign/CLM Specialist to join our team. The ideal candidate will have a strong background in DocuSign and Contract Lifecycle Management (CLM) platforms, with the ability to contribute to development, pre-sales, and solution architecture activities.
Ideal candidates will be able to:
- Technical Expertise:
- Design, develop, and implement custom solutions using the DocuSign platform
- Create and maintain integrations between DocuSign/CLM and other enterprise systems
- Develop and optimize workflows, templates, and automation processes
- Troubleshoot and resolve technical issues related to DocuSign/CLM implementations
- Pre-sales Support:
- Participate in client meetings and presentations to demonstrate DocuSign/CLM capabilities
- Conduct product demonstrations and proof of concepts
- Collaborate with sales teams to create tailored solutions for potential clients
- Assist in preparing technical proposals and responding to RFPs
- Solution Architecture:
- Design and architect end-to-end solutions leveraging DocuSign/CLM platforms
- Create detailed solution designs and technical documentation
- Provide technical guidance and best practices to clients and internal teams
- Evaluate client requirements and propose appropriate DocuSign/CLM solutions
- Client Success:
- Advise clients on DocuSign/CLM best practices and industry standards
- Provide technical expertise during implementation projects
- Conduct training sessions for clients and internal teams
- Stay up-to-date with the latest DocuSign/CLM features and industry trends
Qualifications:
- 4-7 years of experience working with DocuSign and CLM platforms
- Understanding of legal fundamentals, methods & procedures and the ability to review contracts
- Strong understanding of contract management processes and workflows
- Proficiency in DocuSign API, eSignature, and CLM administration
- Experience with DocuSign CLM (SpringCM) configuration and customization
- Familiarity with integration technologies (REST APIs, SOAP, XML, JSON)
- Knowledge of programming languages such as JavaScript, C#, or Java
- Experience in solution design and architecture for enterprise-level projects
- Excellent communication and presentation skills
- Strong problem-solving and analytical abilities
Preferred:
- DocuSign certifications (e.g., DocuSign Certified Administrator, DocuSign API Certified)
- Experience with other CLM platforms (e.g., Icertis, Conga, Apttus)
- Knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics)
- Understanding of legal and compliance requirements in contract management
- Experience in agile development methodologies
We take care of you!
As an employee of Spaulding Ridge, you will part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including SR’s day of service, giving back to our global community. Here are some our great perks and top benefits to highlight:
- Competitive benefits package, including medical, dental, and accidental cover
- Flexible Time Off
- Paid holiday time
- Paid maternity and paternity leave
- Monthly technology, wellness, internet, and meal allowance
- Annual training allowance program
Spaulding Ridge’s Diversity, Equity & Inclusion (DEI) Commitment
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support DEI, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
