The Company

SPAN invented the smart electric panel. We transformed a century-old appliance into an intelligent device that can sense and control the sources and uses of electricity in your home. This makes going solar simpler, adding battery-based backup more valuable, gas appliances dispensable, EV fast-charging possible, appliance breakdowns preventable and generally makes people care about the energy that powers their home.

SPAN was founded by Tesla’s former head of energy products, the team that created and deployed the Tesla Powerwall, the world’s first mass-market and still most popular home battery.

The Role

SPAN is seeking a customer obsessed execution focused Director of Product to lead device software, digital services, and customer experience. You’ll play a critical role in shaping the product organization and roadmap by defining the product direction, execution, and product lifecycle. You will dive deep into the current product capabilities to inform a vision and execution for future product roadmap, driving successful product launches enabled by our hardware platform and delightful customer experience. You will bring a rigor in working backwards from the customer, leveraging research, discovery, and honed intuition.

Reporting to SPAN’s Head of Product, you'll ensure harmony across our product ecosystem by collaborating closely with the heads of Hardware products, Platform products, and Installer experience. Your role will be crucial in refining and defining a scalable software architecture across multiple hardware products, leveraging discovery and design practices, and maintaining UX excellence throughout the digital portfolio. You will champion user-centric design and product strategies, demonstrating how to prototype and iterate quickly while holding a high bar for quality, and delivering software-enabled features that bring cost savings, convenience, comfort, and carbon-reduction to homes equipped with a SPAN Panel.

Transforming the user's perception of electricity will be at the heart of your role. You'll turn an intricate, unseen concept into personalized insights, automations, and actions that resonate with homeowners' energy sources, uses, and costs. By overseeing the ongoing development of our Homeowner App and shaping the way consumers interact with and think about energy, you will play a pivotal role in redefining the energy narrative in their homes.

 

About You 

Responsibilities

  1. Immerse yourself and the team in the needs of SPAN homeowners, channeling their desires for savings, convenience and better living into our consumer digital product strategy.

  2. Take ownership of the strategy, roadmap, and execution, in continuous alignment with counterpart product teams and overall business goals.

  3. Rapidly develop, iterate, and deliver products and features, maintaining a balance between production delivery, upcoming product/feature design, and new product/feature discovery.

  4. Champion a metrics-driven approach to prioritization and iteration, using engagement analytics to guide decision making.

  5. Maintain proficiency in 80% of our tech stack - native mobile and web apps, voice assistants, APIs, cloud back-end, data models, device firmware, control - and show eagerness to learn the remaining 20%.

  6. Foster an environment that supports complex, non-linear thinking to create unprecedented products and features, being unafraid to experiment with mental models beyond the energy industry.

 

We are looking for a leader who

  • Thinks critically. Can navigate through ambiguity, defend their point of view, and adopt a holistic yet pragmatic approach to problem-solving.

  • Inquires expertly. Asks high-quality questions to uncover underlying needs not just stated wants, and thinks about future scenarios to inform present decisions.

  • Communicates effectively. Can articulate product ideas and value propositions in a way that resonates with a diverse range of stakeholders.

  • Works collaboratively. Acts as a bridge between product, engineering, and business teams, viewing project management as a critical component of product success.

  • Understands technically. Is not hesitant to become intimately familiar with our product and back-end platform, advocating for architectural approaches that serve our users best.

  • Serves gladly. Enjoys being the go-to person, resolving issues, answering queries, and serving others willingly.

Required Qualifications

  • Proven leadership overseeing HW and SW Product teams.

  • Track record of shipping 0-to-1 consumer devices and digital products/features

  • Experience with personalized and journey-based experiences

  • Strong working knowledge of discovery techniques, design sprints, and rapid prototyping

  • Hands-on experience with product analytics tools, feature flagging services and in-app messaging systems.

  • Demonstrated ability to lead cross-functional teams and drive project execution.

Bonus Qualifications

  • Experience in the residential energy sector (home solar and storage systems, utility programs and rate structures) 

  • Experience with connected home/IoT products (connected devices, smart appliances, assistants)

  • Experience at product-led companies

  • Experience at early-growth stage companies

 

The U.S. base salary range for this position is $224,000-$294,300 plus benefits, equity and variable compensation for Sales-related roles. This range represents SPAN’s good faith estimate of competitively-priced salary for the role based on national, real-time industry data from companies of a similar growth stage. This range reflects minimum and maximum new hire salaries for the role in San Francisco county. Within the range, individual pay is determined by location and individual factors including relevant skills, experience and education or training. This range correlates to the relative level of the candidate we believe we need for the role and may require an adjustment for candidates of a different level. 

Your recruiter can share more about the specific salary range for the location this role is based during the hiring process. 

 

Life at SPAN

Headquartered in San Francisco’s vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen’ approach to addressing complex challenges. 

SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. 

We’re hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we’d love for you to consider joining the rapidly growing team at SPAN.

The Perks:

⚡ Competitive compensation + equity grants at a well-funded, venture-backed company

⚡ Comprehensive benefits (including medical; dental, vision, life and disability insurance)

⚡ Comfortable, sunny office space located near BART and Caltrain public transit

⚡ Strong focus on teambuilding and company culture (events, meet-ups, clubs)

⚡ Flexible hours and unlimited PTO

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
How would you describe your gender identity? (mark all that apply)





How would you describe your racial/ethnic background? (mark all that apply)











How would you describe your sexual orientation? (mark all that apply)








Do you identify as transgender? (Select one)




Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (Select one)




Are you a veteran or active member of the United States Armed Forces? (Select one)





Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in SPAN’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.