SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SUPPLY CHAIN RELIABILITY ENGINEER (CENTRAL QUALITY ENGINEERING)
The supply chain team is responsible for the sourcing, planning, procurement, warehousing, and transportation of all raw materials and components needed to build our revolutionary spacecraft and launch vehicles. Our mission is to get the right part in the right place at the right time, every time.
The supply chain reliability engineering team is chartered with global quality surveillance of the supply base, reducing supply chain risk through external evaluations and internal risk reviews, leading failure investigations and proactively driving source qualification activities.
As a supply chain reliability engineer at Hawthorne, you will manage and lead cross functional risk activities to meet technical, production, and regulatory requirements at the point of qualification and throughout the supplier’s lifecycle. You would lead supply chain reviews based on customer requests and facilitate improvement projects on our quality management system. You would be responsible for monitoring for known and unknown supplier flight risk and driving failure investigations to resolve issues immediately and effectively. As supplier surveillance activities deal with suppliers that support all areas of SpaceX, you would build an extensive network within materials and processing, build reliability, production, supply chain management, mission management and a deep understanding of SpaceX systems and processes. This experience would enable you to become a critical voice in the development of group and company strategy.
To be successful, you will need:
- A deep technical and practical knowledge of manufacturing processes and standards
- The capability to project manage and drive accountability within cross functional teams, succinctly communicate status and needed action, often urgently, to all levels of the organization
- A willingness to roll up your sleeves and step into chaotic situations, using technical knowledge and quality background to understand the current state and most optimal path forward
- The ability to analyze for and identify suboptimal supplier and internal system process gaps and drive improvement through data driven decisions
- The ability to conduct formal and informal supplier evaluations, corrective actions, and process reviews
- Ability to engage counterparts across the organization and develop/build trust in order to effectively execute large scale initiatives
- An ability to acquire new technical knowledge, particularly around how purchased components and assemblies integrate into the rocket and spacecraft
- Lead cross-functional project teams to enact and correct systematic problems
- Improve upon existing quality management systems and streamline processes
- Work hand in hand with launch teams to better understand RCCA and drive them upstream at the supplier
- Facilitate customer reviews and audits
- Lead flight and launch readiness reviews
- Lead internal audits to identify gaps and risks
- Proactively perform independent technical field qualification and verification of supplier capabilities and ongoing reliability. Execute corrective actions as a result of audit
- Monitor and assess supplier capabilities for unknown flight risk and work to resolve issues. Assess changes in supplier processes and asses for cross-functional impacts. Run risk review activities, including performing and organizing data reviews and executing mitigation plans
- Lead cross functional supplier quality investigations (probationary reviews). Coordinate root-cause analysis, failure resolution and follow-up actions to avoid further mishaps. Author and edit quality alerts for regulatory and customer
- Work directly with engineering and materials teams to develop and install new process qualification requirements
- Review acceptance and qualification of new capabilities at suppliers. Ensure reliability and maintainability of modified capabilities through a risk-based re-qualification program
- Perform early supplier failure detection and warning analysis
- Maintain holistic supply chain capabilities knowledge and work with cross-functional teams to drive improved verification and changes for improved reliability
- Bachelor’s degree in an engineering discipline
- 4+ years of reliability engineering experience in a manufacturing environment
PREFERRED SKILLS AND EXPERIENCE:
- Master’s degree in an engineering discipline
- Knowledge and mastery of principles of chemistry, engineering, fluid dynamics and mechanics of materials
- Ability to quickly grasp knowledge of a diverse range of supplier capabilities
- Practical experience in requirement and specification development
- Capable of seeking and solving complex problem and organizing it in a manner that helps decision-making
- Demonstrated experience in leading or working on a multi-disciplinary engineering problem
- Experience with quality systems (ISO 9000/AS9100/NADCAP/TS)
- Certified auditor to ISO9001/AS9100/NADCAP/TS
- Lean Six Sigma Green Belt experience
- Position may involve long hours and weekend work as needed
- Ability to travel - up to 25% of work week travel could occur
- To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.