Technical Program Manager- Tokyo

About the Role:

You will oversee our partner programs integrating our Voice AI platform. You will regularly meet with internal and external teams to ensure our processes and systems remain robust and projects progress appropriately. 

You will be joining a deeply technical culture. Our existing management team consists of hands-on coders all the way up to the CEO level. Our team works hard to make it easier for the engineers to do the work they love, removing roadblocks and reducing process overhead.

Responsibilities:

  • Own and maintain the relationships for our external partners, including appropriate roadmapping and planning, prioritization, and expectation management
  • Facilitate deep dives on key architectural decisions, taking into account trade-offs and risk-mitigation
  • Coordinate partner timelines, identify risks, and convey incoming requests to our internal teams
  • Clearly communicate goals and status updates to project stakeholders
  • Work cross-functionally with internal teams and external partners across different geo-locations to ensure projects are delivered on-time

Required Skills:

  • Hands-on experience as a software engineer of commercial products and extensive experience as a Product, Program, or Engineering manager
  • Experience driving projects with external teams in Japan
  • Strong leadership and organizational skills, attention to detail, and ability to ensure items don't “fall through the cracks” while tracking multiple projects
  • Excellent people skills, ability to establish credibility and get things done
  • Bachelor’s degree or equivalent experience
  • Language Skills: Japanese (Native level), English (Business level)

Nice to haves:

  • Track record of building highly-scalable, complex server-side engineering systems 
  • Familiarity with issue-tracking systems like JIRA
  • Prior start-up experience
  • Engineering degree or experience
  • Exposure to audio, search, mobile, and related technologies

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