ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.
THE ROLE
The UX Researcher will be responsible for the full lifecycle of user research activities, from planning through findings synthesis and presentation. You will use a variety of user research methods to deliver insights for the Auction and Sales Management team. There may be opportunities to support other initiatives across the company over time.
This is an exciting opportunity to help shape the next generation of art market, luxury, and services-oriented digital products reaching millions of people worldwide.
RESPONSIBILITIES
- Partner with designers, product managers and business stakeholders to prioritize and plan user research studies
- Recruit research participants for individual user research studies and broader strategic needs such as personas and roadmap discovery and prioritization
- Identify and implement user research methods that achieve desired objectives
- Effectively translate user research findings into actionable insights
- Communicate and demonstrate the value of user research to various internal stakeholders
IDEAL EXPERIENCE & COMPETENCIES
- Bachelor’s Degree with 4-6 years of relevant experience in user experience research, applied research and/or product research
- Experience with a wide range of user research methods including, but not limited to moderated and unmoderated usability testing, concept testing, in-depth interviews and surveys
- Experience with unmoderated remote research tools (Userlytics, UserTesting ,UserZoom)
- Ability to balance rigor with constraints when planning, implementing and synthesizing user research
- Experience adapting to shifting strategic needs and priorities
- Experience collaborating with business stakeholders, product managers, and designers throughout the product development lifecycle
- Experience with luxury brands
- Ability to work effectively with geographically distributed teams
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
