ABOUT SOTHEBY'S
Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.
THE ROLE
Sotheby’s Client Strategy team develops and implements strategies around existing clients and gathers intelligence on key high net worth individuals in order to generate commercial opportunities. Partnering with areas of the business including Specialist Departments, Regional Offices, Marketing, Business Intelligence, Special Events, and other key business units, this team is responsible for spearheading initiatives to maximise Sotheby’s reach within its existing and prospective client base.
The Client Strategy Analyst will work in tandem with Client Strategists to contribute to short-, mid- and long-term strategic initiatives. The responsibilities include coordinating global projects, executing top client strategies, data analysis, cross-departmental prospecting research, and new client activation.
RESPONSIBLITIES
The Analyst will play a key role in leveraging both external and internal client data to drive business initiatives, including (but not limited to):
Client Strategy
- Partner with Client Strategists to research for top client reviews, team meetings, regional meetings, and to support key auctions
- Ensure the accuracy and integrity of client information in client system/CRM throughout the year
- Creation of team meeting briefs, family trees and high-level presentations to provide an overview of key families/clients
- Support pre-sale targeting initiatives, including creative brainstorming for top lots, research potential new bidders
- Sale targeting- Partner with Client Strategists to drive pre-sale targeting initiatives, working with Digital Marketing and Thread Genius/AI teams
- For bespoke seated events, assist with invitation list building, collaborate with Special Events team, and create client biographies
- Research for post-sale meetings, recording action points and deliverables to ensure business-getter follow through
- Competitor analysis: Analyse known competitive transactions, distill key insights, and assess business development opportunities
Client Coverage Initiative and Data Analysis
- Assist with maintenance of long-term project pipelines and large data sets
- Analyse and create clear stats from large data sets reviewing Sotheby’s collector base
- Identify trends in data and analytics to support coverage initiatives
- Creating PowerPoint presentations/project decks as required
- Support team meetings and internal presentations by taking meeting minutes, paying close attention to action points, and circulating following the meetings
- Proposals: Provide strategic data points for Sotheby’s proposals for sale, including prospective buyers and key statistics
- New buyer activation: Analyse and providing insight on trends related to new bidders and buyers and reactivation of existing ones, complete sales-driven research, and develop strategies to enhance client retention
Client Prospecting and Research
- Use available resources including media, Wealth-X, and Sotheby’s CRM to identify client opportunities
- Regularly and systematically review Collector/Rich lists, including Forbes, ArtNews Top 200, real estate listings, and other media to ensure the accuracy of Sotheby’s existing client data and identify potential new clients
IDEAL EXPERIENCE & COMPETENCIES
- Minimum 2-3 years related auction or art market experience, or related experience in an analyst role
- Advanced user of Microsoft Excel, Word and PowerPoint
- Advanced analytical and research skills and the ability to identify and drive growth opportunities
- Ability to run basic stats and work through large quantities of data to analyse trends
- Excellent communication and interpersonal skills
- Superior organisational skills with the ability to prioritise multiple tasks with speed and efficiency
- Team player with a positive working rapport with colleagues
- High degree of accuracy and attention to detail, with excellent writing/editing skills
- Ability to work on multiple tasks and under pressure
- Ability to think laterally and creatively
- Flexibility to work some evenings and weekends when necessary
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The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
