About Soroco

Soroco is on a mission to discover how the world works to help teams be their best. To do this we are evangelizing and commercializing a new technology category called work Graph, which is a structured view of how teams get work done across people, process, technology, and documents.

The ‘work graph’ unifies disjoint categories like Process Mining, Task Mining, user training, BPM and RPA to provide a single source of truth. Teams can use the work graph to identify and resolve sources of friction at work, such as technology impediments, poor process design, opportunities for learning and collaboration, among others. Soroco’s work graph platform, Scout, enables a culture of continuous improvement and identifies benefits from applying a portfolio of change levers, delivering targeted change programs at scale.

Soroco has offices in Boston, London, and Bangalore with a roster of Fortune 500 customers across 30 countries. Our team has published 150+ papers and patents. Visit www.soroco.com to learn how we help teams discover their work graph.

 

What we are looking for: -

The Product Manager is responsible for the entire product lifecycle and commercial success of one or more of Soroco’s more complex products. S/he will work with cross-functional teams in Boston and Bangalore to define the strategy and roadmap for a current or new product; drive the product development; and enable sales and usage of the product. The Product Manager reports to the Director of Product:

The role purpose and scope: -

  • Leading the ideation of a "customer-backward" vision of a new or existing product by:
    • Market research, including web searches and attending relevant conferences
    • Discussions with product marketing regarding competitive intelligence
    • Working with the business development team to understand customer challenges
    • Connecting with customers directly through in-person or over-the-phone interactions
    • Harnessing the customer voice through:
    • Building consensus around the vision across a team of stakeholders, and translating the vision into user stories that enable efficient development
    • Defining success criteria for the product (e.g. usage target, satisfaction points)
  • Driving the development of an elegant, vetted, market-ready product by:
    • Leading sprint planning to ensure appropriate sequencing of user stories to drive impact quickly
    • Translate high level business requirements into technical functional requirements
    • Technical effort management, resource scheduling, task decomposition, and risk management in an agile environment
    • Work with the Design team to create best-in-class user experiences for the product
    • Defining the definition of "done" and any related metrics
    • Joining daily scrum meetings to address any queries from developers and to ensure on-time and on-budget delivery of each release
  • Launching a product and enabling sales and usage by:
    • Working with product marketing to highlight critical features, and signing off on the accuracy and positioning of sales collateral
    • Joining early client calls to ensure the sales team is fully equipped to describe the product
    • Monitoring success and usage criteria, and developing new user stories to drive product improvement
   

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