The Company

We are a young, fast-growing AI company shaking up how work gets done across the enterprise. Every day, we help clients identify opportunities for automation, and then use a variety of AI and advanced automation techniques to rapidly model manual work in the form of code. Our impact has already been felt across some of the most reputable Fortune 500 companies, who are consequently seeing major gains in efficiency, client satisfaction, and overall savings. It’s an exciting experience to watch companies transform themselves rapidly with Soroco!

Based across the US, UK, and India, our team includes several PhDs and graduates from top-notch universities such as MIT, Harvard, Carnegie Mellon, Dartmouth, and top rankers/medalists from the IITs and NITs. The senior leadership includes a former founder of a VC/hedge fund, a computer scientist from Harvard, and a former founder of a successful digital media firm. Our team has collectively published more than 100 papers in international journals and conferences and been granted over 20 patents. Our board members include some of the most well-known entrepreneurs across the globe, and our early clients include some of the most innovative Fortune 100 companies. 

The Role

The Product Manager is responsible for the entire product lifecycle and commercial success of one or more of Soroco’s more complex products. S/he will work with cross-functional teams in Boston and Bangalore to define the strategy and roadmap for a current or new product; drive the product development; and enable sales and usage of the product. The Product Manager reports to the Director of Product:

Responsibilities include (but are not limited to)

  • Leading the ideation of a "customer-backward" vision of a new or existing product by:
    • Harnessing the customer voice through:
      • Market research, including web searches and attending relevant conferences
      • Discussions with product marketing regarding competitive intelligence
      • Working with the business development team to understand customer challenges
      • Connecting with customers directly through in-person or over-the-phone interactions
    • Building consensus around the vision across a team of stakeholders, and translating the vision into user stories that enable efficient development
    • Defining success criteria for the product (e.g. usage target, satisfaction points)
  • Driving the development of an elegant, vetted, market-ready product by:
    • Leading sprint planning to ensure appropriate sequencing of user stories to drive impact quickly
    • Translate high level business requirements into technical functional requirements
    • Technical effort management, resource scheduling, task decomposition, and risk management in an agile environment
    • Work with the Design team to create best-in-class user experiences for the product
    • Defining the definition of "done" and any related metrics
    • Joining daily scrum meetings to address any queries from developers and to ensure on-time and on-budget delivery of each release
  • Launching a product and enabling sales and usage by:
    • Working with product marketing to highlight critical features, and signing off on the accuracy and positioning of sales collateral
    • Joining early client calls to ensure the sales team is fully equipped to describe the product
    • Monitoring success and usage criteria, and developing new user stories to drive product improvement

The Candidate

As a Product Manager, you will be responsible for establishing the vision and strategy for the products of Soroco, exhibiting strong leadership and analytical skills every step of the way.

Key Requirements and Qualifications:

  • 6 - 8 years of progressive Product development experience of which a minimum of 3 years’ experience in product management, preferably across the services space, with an excellent record of accomplishment in delivering on time and on budget
  • Excellent "product thinker" skills with an appreciation for the "customer backward" approach and the use of data to drive decisions
  • Outstanding ability to prioritize and manage considerable workload, while gaining respect and buy-in from cross-functional teams
  • An excellent process-oriented thinker who wants to invest in systems that support scale and reduce redundancies
  • Outstanding verbal and written communication skills, and a highly professional presence and phone manner with clients
  • Scrum certification a major plus
  • Bonus if he/she has Product Management experience in Analytics and/or Automation domain
  • Master’s in management (or equivalent) from a Tier 1 university

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