The VP People Experience (PX) Business Partner, Latin-Iberia will be responsible for the strategic development of the People agenda for the region, and overall leadership, delivery, and execution of best-in-class HR(PX) services across the region.  Working closely with both the regional leadership team (CEO and COO), senior Americas and Global PX leadership and local (country-based) People leads to define priorities across all critical employee experiences including hiring, onboarding, engagement, compensation, talent management, mobility for employees across the region. The goal: to create the most People Centric Company in the Entertainment Industry where we innovate, create, grow and win together.

Reporting into the SVP People Experience Americas & EVP COO Latin/Iberia Region, this role will be part of the America’s PX leadership team and responsible for partnering with the all the PX SMEs, TA team, PX Business Partners, DE&I, Systems and Communications on strategic initiatives that improve the overall employee experience at key touchpoints across the employee journey.


  • Day-to-day BP responsibility for Miami staff (roughly 250 employees) and oversight of the broader team of BPs (with responsibility for ~750 employees across Latin-America and Ibieria).
  • Deep understanding of US, Latin American and European employee, and labor practices to guide and inform business decisions across the region.
  • Interpret the Americas and Global PX strategy and priorities into strategic initiatives to improve the overall employee experience across key focus pillars:
    • Hiring Experience (in partnership with TA)
    • Pre-boarding & Onboarding Experience
    • Early Career (Intern Program and College Marketing in partnership with TA)
    • Employee Engagement
    • Career Growth and Talent Management
    • Mobility Experiences (in partnership with Global Mobility and PXBPS)
    • Hybrid, remote and ‘in office’ Experiences
    • Exit & Alumni Experience
  • Identifying themes, trends and latest thinking to feed into developing the best strategies and approaches for each of the pillars
  • Continuously evaluate all people practices, and programs, ensuring fair, equitable and inclusive outcomes
  • Partner with the Office of DEI and regional leadership teams to support the ongoing actions and efforts of the DEI plans across the region
  • Work with SME centers of excellence (Talent Acquisition, Compensation, Benefits, L&D, Org Success, Diversity, Equity and Inclusion) on key themes in the region to ensure thoughtful and responsive interventions
  • Work closely with Regional and MDs on key organization development and initiatives that may have broader reach implications across the region
  • Work closely with the Regional CEO to identify key priorities (aligned with business plan and employee engagement survey) to communicate and drive employee awareness and alignment
  • Support the development of a unified local and regional “culture” that contributes to high levels of inclusion, engagement and retention.
  • Build an environment where wellbeing is fully integrated in all areas of the business.
  • Closely monitor external market insights and opportunities, influencing stakeholders to drive new and industry leading initiatives
  • Develop a rich business acumen and a deep understanding of creative and commercial drivers with which HR practice can be guided and developed
  • Use of data, analytics and financials to develop strategy, gain insights and build strong business case for change
  • Champion change programs and initiatives that lead to improved employee experience and improved business results
  • Lead organizational change management initiatives and support leaders with employee communication as needed
  • Manage and navigate the wider team and employees through the change curve
  • Contribute to a highly collaborative Americas and Global People Experience team on cross-functional, trans-national, projects and initiatives. 
  • Close partnership with Finance, Tech, L&D, DE&I, PSI, Comms and other key partners across the organization to develop and deliver an optimal employee experience across the region
  • 50% travel required across the LATAM region

Key Partnerships to drive success

  • Partner with TA, L&D and PXBPs to track, measure and improve the overall engagement across each of the Experience Pillars
  • Partner and execute on critical annual events (Merit/Bonus Planning, Global Employee Engagement Survey, etc), and key follow-ups (communication, budget planning, pulse surveys) to ensure completion, follow-through and improvements
  • Be an agent of change, influencing stakeholders to drive new and industry leading initiatives that drive engagement and create inclusive experiences for diverse teams
  • Act as a champion for diversity & inclusion and partner with the DE&I team on all efforts across the employee experience pillars
  • Working closely with the Internal Communications team to ensure that all employee experience initiatives are communicated in a way which underpins and supports our culture, values, and employer brand


  • A self-motivated, innovative thinker who is intellectually curious, with an exceptional business and HR acumen and a keen interest in the Latin music industry
  • Senior leadership experience as a trusted advisor and business partner
  • Pivots between strategic solutions and executional activities with agility and can seamlessly adapt to changing business environments and priorities
  • Experience leading, developing people strategy and creative vision as well as comfortable with getting involved in execution.
  • Strong communication skills; Spanish and English mastery, Portuguese a plus.
  • Proven leadership experience leading a diverse, in-office and remote team to deliver best in class employee experiences, operational efficiency and high-quality work
  • Demonstrated ability to build trust and confidence at multiple levels in an organization
  • Demonstrated ability driving pragmatic decision-making in a collaborative, fast-paced, team-based environment
  • A passionate and influential thought partner who can make complex decisions and deliver difficult messages with professionalism and empathy
  • Deep understanding and experience in driving transformative change from a culture and business perspective
  • Demonstrated knowledge and passion for diversity, equity and inclusion as a key part of organizational culture and sustaining through aligned programs, policies, and practices.
  • They should have demonstrated success in translating ambiguous business needs into strategies and concrete organizational, team, and individual development actions
  • You have sound cross-functional collaboration skills, can build relationships internally and instill a sense of solidarity across teams
  • Consultative in nature with proven ability to instill trust and credibility with senior leaders
  • They will have an enterprise mindset with the ability to think about the organization on a global, macro level as well as adapt to local needs and nuances.  

What we give you:

  • You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
  • A modern office environment designed to foster productivity, creativity, and teamwork
  • An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
  • Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
  • We invest in your professional growth & development
  • Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.


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