PlayStation isn’t just the Best Place to Play —it’s also the Best Place to Work. We’ve thrilled gamers since 1994, when we launched the original PlayStation. Today, we’re recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.


San Mateo, CA or San Diego, CA

About this Position:

The SIE Enterprise Applications Team is looking for a Senior IT Systems Analyst that is passionate about improving the experience of our internal user community! Partnering with other analysts and application owners on the enhancement, promotion, and implementation of collaboration applications that boost efficiency and help teams work together more effectively. Creating a proactive approach to bringing the right tools into the enterprise.

You will take ownership of applications and functions that support the enterprise to streamline processes and improve collaboration. Work with business users to understand requirements and encourage use of currently supported applications or find solutions that meet their needs. This includes building, configuring, and integrating applications based on tools such as ServiceNow, Confluence, JIRA, Office 365, Okta, Tableau, Google Apps for Work, Slack, Miro, Box, and others.

The position will have ownership of requirements capturing, systems and application analysis, and functional design. Ensuring testing, training, implementation, and production support while working as part of an Agile Scrum team. Supporting user expectations, scope/risk management and coordination with global and regional teams; as well as working with other groups to evaluate new and existing collaboration tools.

This role is primarily remote, but candidate must be located near our San Diego or San Mateo offices as you will be required to be in the office for “moments that matter.” As the role is global a flexible approach to working hours to support global business operations is required.

Key Responsibilities:

  • Act as Product Owner to build an SIE globally available catalog of Enterprise IT supported applications/products, provide comparative analysis of features each provides and other critical information. Create process for offering analysis as a service for internal IT related projects.
  • Drive and manage the creation of governance-related materials (policies, procedures, standards, roles & responsibilities) for collaboration tools.
  • Improve the way the applications team internally promotes and evangelizes these tools to maximize user adoption. Establish a process for keeping supported application information relevant and current with a regular review process
  • Work with other product owners and user community on usage and gap analysis to proactively improve offerings or find new apps in the marketplace that meet the evolving needs of the business.
  • Understand training necessities of the enterprise and create a solution or path to training materials for each application. Work with application vendors and product owners on obtaining training opportunities, materials, videos, etc.
  • Stay ahead of new product offerings to support and recommend improvements for product roadmap.
  • Conduct requirements analysis and prepare proposals for modification or replacement systems while serving as an interface between our internal business users and the IT Team. Customer/User expectation management.
  • Work with development teams to determine LOE based on requirements and identify options for potential solutions while assessing them for suitability and alignment with all Security policies
  • Lead scrum team to develop features and add stories to the relevant Sprint, work on roll out plan for releases and identify what needs to be communicated to users.
  • Maintain a deep and broad understanding of Information Technology standard methodologies and processes while remaining flexible to changing responsibilities.
  • Partner with Product Management, Product Owners & Leadership on project roadmap based on current workload and number of resources to support enhancements, upgrades, and new features.
  • Offer mentoring and guidance to others as needed.


5+ years relevant working experience as an IT System/Business Analysis supporting the following:

  • Demonstrable understanding of SaaS and PaaS applications required. Experience working directly with Vendors and/or external parties to determine the best solutions and to know the latest new features and applications.
  • Excellent written and oral communication skills required. Demonstrable experience working in an organized, methodical, and detailed manner required.
  • Prior experience analyzing and evaluating requirements and making solution recommendations. Developing score sheets to be used in evaluating IT applications.
  • Talent for remaining current on new and emerging technologies while possessing a solid aptitude towards innovative systems
  • Ability to champion positive and constructive relationships with internal business partners as well as software vendors, developers, management, and IT personnel in onshore/offshore teams.
  • Experience with integration methodologies a plus
  • Experience with Systems Development Lifecycle and Project Management Methodologies. Agile/Scrum/SAFe is desired.


  • Bachelor’s (Business, Information Technology or CS) or relevant experience
  • PMP certification or Agile/Scrum is plus



Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.

Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.


This Privacy Notice explains what personal information we at Sony Interactive Entertainment LLC collect from you, and why we collect it and use it. This Notice covers our practices regarding the personal information of all applicants to our job positions. Please review it carefully.

Categories of personal information we collect from you

We collect personal information about you throughout the recruiting process, in particular the following categories. Generally, we obtain this information through our Recruiting Team:

A. Identification and contact information

    1. Direct identifiers such as your first and last name.
    2. Indirect identifiers such as a government ID, your Social Security, work permit or passport #.
    3. Contact information such as your email address, mailing address, telephone number.

B. Other information about you or that can be associated with you such as:

  1. Sensitive/Protected Data. During the recruitment process, you may (voluntarily) provide us with your ethnicity, gender, military service information, or physical or mental health information, as well as your national origin and citizenship.
  2. Professional or job position-related information, including your past professional experience, references; background verification; talent management and assessment; information regarding any conflicts of interests; and the terms and conditions of your job offer.
  3. Non-public education information, including information about your education records, such as grades and transcripts.

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Sony Interactive Entertainment PlayStation are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.